Questions about the transition for Long Lines customers

  • Rate Plan: You will have a rate plan similar to or better than what you currently have with Long Lines. You may also select from any of AT&T’s current rate plans, features and promotions.
  • Replacement Device: You will receive your choice of a free comparable replacement device from multiple options.
    • Specific devices, conditions and details will be in the June 2015 letter.
    • AT&T's standard return and exchange rules will apply to any device you choose.
  • Waived Activation Fee: There is no activation fee to move your service to AT&T.
  • Waived Deposit Requirements: There is no deposit required to move your existing Long Lines service to AT&T.
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  • You may upgrade your device to any of AT&T’s currently offered devices and may also take advantage of AT&T’s current rate plans, features and promotions. (AT&T's standard return and exchange rules will apply.
  • You may bring your own device if it is compatible with the AT&T network (please inquire at the AT&T store when you move your service whether your phone qualifies).
  • You may terminate your wireless service without penalty.
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  • Access to a mobile-to-mobile calling community of more than 250 million people in the US.
  • The industry's leading lineup of devices with the ability to talk and surf on any smartphone.
  • The ability to choose an AT&T Mobile Share plans. Mobile Share lets customers add up to 10 devices on a single plan and choose a bucket of data — from 300 MB to 50 GB — that fits their needs.
  • The ability to stay connected when traveling the globe. AT&T has the best international coverage of any U.S. wireless provider, with voice service in more than 225 countries and data roaming in more than 210 countries, plus coverage on more than 250 cruise ships.
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*Limited 4G LTE availability in select markets. LTE is a trademark of ETSI. Claim based on a comparison of U.S. national carriers' average 4G LTE download speeds for Android TM and Windows smartphones and iPhone 5. 4G speeds not available everywhere.