Your AT&T Connected Life security hub status light can be off, red, or orange. Learn what each status means.
Status light: Off
When the security hub is in standby mode with no faults, the LED on the face of the device stays off.
Status light: Red
Soft red (flashing): System is armed in Arm Stay.
Soft red (solid): System is armed in Arm Away.
Bright red (solid): System was recently activated to Alarm mode. To reset, arm the system in Arm Stay or Arm Away mode, wait a full minute, then disarm the system.
Bright red (flashing): The system is in active Alarm mode with sirens. Disarm the system to turn it off.
Status light: Orange
This means there’s a problem with the security hub. Here’s what to look for:
Your internet connection could be down. Look for offline events in your activity timeline.
The security hub’s battery may be low, or the battery switch may be in the off position. Check your activity timeline or look for a fault reminder when the system is armed.
A connected device may have a low battery. Review your activity timeline and fault reminders when the system is armed.
One of the devices may have lost its wireless connection with the security hub. Check your activity timeline and fault reminders when the system is armed.