Contact Us - Internet

Get help 24/7 with these troubleshooting tools and resources.

Internet support
Internet support
Billing & account support
Billing & account support
Fix it now
Fix it now

Every day, 7 a.m. - 1 a.m. ET

 

Call us

Internet customer service

800.288.2020

  • Internet customer service

    Monday - Friday, 8 a.m. - 7 p.m. local time
    Saturday, 8 a.m. - 5 p.m. local time

    800.288.2020
Order new Internet service

866.861.6075

Internet technical support

800.288.2020

ConnecTech paid technical support

866.294.3464

  • ConnecTech paid technical support

    Every day, 8 a.m. - 11 p.m. ET

    866.294.3464
Disability resources

TTY 800.651.5111
Voice 800.772.3140

DSL support
DSL support
Billing & account support
Billing & account support
Fix it now
Fix it now

Every day, 7 a.m. - 1 a.m. ET

 

Call us

DSL customer service

800.288.2020

  • DSL customer service

    Monday - Friday, 8 a.m. - 10 p.m. local time

    800.288.2020
DSL technical support

800.288.2020

ConnecTech paid technical support

866.294.3464

  • ConnecTech paid technical support

    Every day, 8 a.m. - 11 p.m. ET

    866.294.3464
Dial-up support
Dial-up support
Billing & account support
Billing & account support
Fix it now
Fix it now

We’re sorry, chat isn’t available for dial-up Internet support.

Call us

Dial-up customer service

800.288.2020

  • Dial-up customer service

    Monday - Friday, 8 a.m. - 5 p.m. local time

    800.288.2020
Dial-up billing & payments

866.435.3264

  • Dial-up billing & payments

    Monday - Friday, 8 a.m. - 5 p.m. local time

    866.435.3264
Dial-up technical support

800.288.2020

  • Dial-up technical support

    Monday - Friday, 8 a.m. - 6 p.m. ET

    800.288.2020
ConnecTech paid technical support

866.294.3464

  • ConnecTech paid technical support

    Every day, 8 a.m. - 11 p.m. ET

    866.294.3464
Fixed Wireless Internet support
Fixed Wireless Internet support
Billing & account support
Billing & account support
Fix it now
Fix it now

Every day, 7 a.m. - 1 a.m. ET

 

Call us

Fixed Wireless Internet customer service

800.288.2020

  • Fixed Wireless Internet customer service

    Monday - Friday, 8 a.m. - midnight ET 
    Saturday and Sunday, 8:30 a.m. - midnight ET

    800.288.2020
Order new Fixed Wireless Internet service

English 877.990.0041
Spanish 877.990.0046

  • Order new Fixed Wireless Internet service

    Monday - Friday, 8 a.m. - 8 p.m. ET 
    Saturday, 8 a.m. - 5 p.m. ET

    English 877.990.0041
    Spanish 877.990.0046
Fixed Wireless Internet technical support

800.288.2020

  • Fixed Wireless Internet technical support

    Monday - Friday, 8 a.m. - midnight ET 
    Saturday and Sunday, 8:30 a.m. - midnight ET

    800.288.2020
ConnecTech paid technical support

866.294.3464

  • ConnecTech paid technical support

    Monday - Sunday, 8 a.m. - 11 p.m. ET

    866.294.3464
Disability resources

TTY 800.651.5111
Voice 800.722.3140