Contact Us - Wireless

Get help 24/7 with these troubleshooting tools and resources.

Mobile device support
Mobile device support
Billing & account support
Billing & account support
Fix it now
Fix it now
Chat available

Every day, 7 a.m. - 1 a.m. ET

 

Call us

Order new wireless service

888.333.6651

  • Order new wireless service

    Monday - Friday, 8 a.m. - midnight ET
    Saturday and Sunday, 8 a.m. - 11 p.m. ET

    888.333.6651
Support for travel abroad

FREE from mobile phone
+1.314.925.6925

Disability resources

TTY 866.241.6567
Voice 866.241.6568

Star Services

Make payments, get your balance, check usage,
and upgrade your wireless device at no extra charge.
Available 24/7.

View Star Service options

  • Star Services

    Make payments, get your balance, check usage,
    and upgrade your wireless device at no extra charge.
    Available 24/7.

    View Star Service options

Get help 24/7 with these troubleshooting tools and resources.

AT&T PREPAID support
AT&T PREPAID support
Make a payment
Make a payment
Fix it now
Fix it now

We’re sorry, chat isn’t available for AT&T PREPAID support.

Call us

AT&T PREPAIDSM customer service

611 from AT&T mobile phone
800.901.9878

Support for travel abroad

FREE from mobile phone
+1.408.962.1025

Star Services

Check your balance at no extra charge. Available 24/7.

View Star Service options