If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
1.
From the Home screen, swipe up to view your apps.
2.
Tap Settings.
3.
Scroll to System.
4.
Tap System.
5.
Tap Advanced.
6.
Tap Reset options.
Resetting your network settings will reset all your Wi-Fi, cellular, and VPN settings.
7.
Tap Reset Wi-Fi, mobile and Bluetooth.
8.
Tap RESET SETTINGS.
9.
Tap RESET SETTINGS again.
10.
You've completed the steps!
