As an initial troubleshooting step, follow along with this tutorial to ensure that your personal hotspot is properly enabled on your device.
1.
From the Settings app, tap Connections.
2.
Tap Mobile Hotspot and Tethering.
3.
Tap Mobile Hotspot.
4.
Tap or slide the Mobile Hotspot switch to ON.
If necessary, tap OK to turn off Wi-Fi.
5.
You've completed the steps!
