Activate/Deactivate Call Forwarding - AT&T Wireless Home Phone (WF721)

Activate/Deactivate Call Forwarding - AT&T Wireless Home Phone (WF721)


Advisory

IMPORTANT: The term off-hook varies depending on the device the customer is using. For most corded phones, off-hook refers to simply lifting the handset off the base to enable dial tone. For most cordless phones, off-hook refers to pressing the Flash, Phone, or Talk key on the phone to get a dial tone.

Instructions

AT&T Wireless Home Phone (WF721) Layout

Activate call forwarding

  1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
  2. At the dial tone, dial the following to forward all calls:
    1. *21*
    2. The 10-digit number to which you wish to forward your calls
    3. # key
      Example: *21*1234567890# forwards your calls to the phone number 123-456-7890.
  3. Wait at least three (3) seconds for a confirmation tone before hanging up.
  4. After hearing the confirmation tone, all calls will be forwarded to the selected number.

Deactivate call forwarding

  1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
  2. At the dial tone, dial #21#.
  3. Wait at least three (3) seconds for a confirmation tone before hanging up.
  4. After hearing the confirmation tone, calls are no longer being forwarded.


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