Access Voicemail with the AT&T Wireless Home Phone (WF721)

Access Voicemail with the AT&T Wireless Home Phone (WF721)


Advisory

IMPORTANT: The term off-hook varies depending on the device the customer is using. For most corded phones, off-hook refers to simply lifting the handset off the base to enable dial tone. For most cordless phones, off-hook refers to pressing the Flash, Phone, or Talk key on the phone to get a dial tone.

Instructions

AT&T Wireless Home Phone (WF721) Layout

Your AT&T Wireless Home Phone comes with standard wireless voicemail. Voicemail allows you to receive messages in a personal voice recording mailbox. Using voicemail you can listen to, save, or erase your messages.

Message waiting indicators

  1. Voicemail Icon: The Voicemail indicator on your AT&T Wireless Home Phone flashes when a voicemail message is waiting.
  2. Intermittent Dial Tone: You will also hear an intermittent dial tone on any connected phone handset before placing a call.

Retrieve voicemail messages from a phone connected to the AT&T Wireless Home Phone

  1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
  2. At the dial tone, press 1.
  3. Wait several seconds to connect to your AT&T wireless voicemail.
  4. Follow the voice prompts to listen to and manage messages.

Remote voicemail message retrieval from a phone not connected to the AT&T Wireless Home Phone

  1. Dial the home number associated with the Wireless Home Phone service.
  2. When the voicemail greeting begins, press *.
  3. When prompted, enter your voicemail password.
  4. Follow the prompts to listen to and manage voicemail messages.


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