Access Voicemail with the AT&T Wireless Home Phone (WF721)

IMPORTANT: The term off-hook varies depending on the device the customer is using. For most corded phones, off-hook refers to simply lifting the handset off the base to enable dial tone. For most cordless phones, off-hook refers to pressing the Flash, Phone, or Talk key on the phone to get a dial tone.

AT&T Wireless Home Phone (WF721) Layout

Your AT&T Wireless Home Phone comes with standard wireless voicemail. Voicemail allows you to receive messages in a personal voice recording mailbox. Using voicemail you can listen to, save, or erase your messages.

Message waiting indicators

1. Voicemail Icon: The Voicemail indicator on your AT&T Wireless Home Phone flashes when a voicemail message is waiting.
2. Intermittent Dial Tone: You will also hear an intermittent dial tone on any connected phone handset before placing a call.
   
   

Retrieve voicemail messages from a phone connected to the AT&T Wireless Home Phone

1. Perform the off-hook action with your home phone connected to the AT&T Wireless Home Phone device.
2. At the dial tone, press 1.
3. Wait several seconds to connect to your AT&T wireless voicemail.
4. Follow the voice prompts to listen to and manage messages.
   
   

Remote voicemail message retrieval from a phone not connected to the AT&T Wireless Home Phone

1. Dial the home number associated with the Wireless Home Phone service.
2. When the voicemail greeting begins, press *.
3. When prompted, enter your voicemail password.
4. Follow the prompts to listen to and manage voicemail messages.