Which device do you want help with?


Identify your current operating system version and device specific ID.

  1. From the home screen, scroll to All, then press the Trackpad.
    Note: If the device is non-operational, the IMEI can be located beneath the battery.
    device 875/390277.jpg
  2. Scroll to Options, then press the Trackpad.
    device 875/390278.jpg
  3. Scroll to Device, then press the Trackpad.
    device 875/390279.jpg
  4. Scroll to Device and Status Information, then press the Trackpad.
    device 875/390280.jpg
  5. The IMEI is listed under IMEI.
    device 875/390281.jpg

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