Reset your device

Reset your device

This article describes how to perform a quick reboot or erase all data on your device with a master reset.


INSTRUCTIONS & INFO
  1. From the home screen, tap All.
    device 635/262489.jpg
  2. Scroll down, then tap Options.
    device 635/262490.jpg
  3. Tap Security.
    device 635/262491.jpg
  4. Tap Security Wipe.
    device 635/262492.jpg
  5. Tap the 2 unchecked Checkmark boxes, then tap the Confirmation field.
    device 635/262493.jpg
  6. Enter "blackberry", then tap Wipe Data.

    Note: This action is irreversible! Make sure to backup any data you would like to keep before wiping your device.
    device 635/262494.jpg

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