Learn how to use AT&T Mobile Transfer to move contacts, messages, music, and other data to your new device.
INSTRUCTIONS & INFO
AT&T Mobile Transfer allows you to transfer your contacts, media, messages, call records, and documents from your old phone to your new phone. To learn more, visit the AT&T Mobile Transfer website. Both devices need to have AT&T Mobile Transfer installed to transfer content from your old device to your new one.
1. From the home screen, select the App Store app. Search for and select AT&T Mobile Transfer > select GET > Install > OPEN.
Note: If prompted, enter your Apple ID Password then select Sign In to download the app. If it is your first time opening the app, review the Data Collection Permission prompt. Select the desired checkboxes, then select Continue. Review the Location services prompt then select the desired option. Review the Privacy for Your Photos prompt then select Continue. Review the permission prompts then select the desired option. You will only be able to transfer data that you grant the app permission to access.
2. On your old phone, select From this device and follow the steps to generate a QR Code.
Note: Both your old and new devices must be connected to the same Wi-Fi network.
3. On the new phone, select To this device. Enter your mobile number, then select NEXT.
Note: Review the prompt then select OK to allow the app to access your camera.
4. Use your new device to scan the QR Code from the old one, which links both devices. Follow the prompts to transfer your content.