AT&T Mobile Transfer

AT&T Mobile Transfer

Learn how to use AT&T Mobile Transfer to move contacts, messages, music, and other data to your new device.


Prenote info

Both devices need to have AT&T Mobile Transfer installed to transfer content from your old device to your new one.
AT&T Mobile Transfer allows you to transfer your contacts, media, messages, call records, and documents from your old phone to your new phone. To learn more, visit the AT&T Mobile Transfer website.

1. From the home screen, select the app store App Store app. Search for and select AT&T Mobile Transfer > select GET > Install > OPEN.

Note: If prompted, enter your Apple ID Password then select Sign In to download the app. If it is your first time opening the app, review the permissions prompts and notification request. Select desired options to continue. You will only be able to transfer data that you grant the app permission to access.

Image 1

2. On your old device, select From this device and follow the steps to generate a QR Code.

Note: Both your old and new devices must be connected to the same Wi-Fi network.

Image 2

3. On the new device, select To this device.

Image 3

4. Enter your mobile number, then select NEXT.

Image 4

5. Ensure that both devices are on the same Wi-Fi network, then use your new device to scan the QR Code from the old one, which links both devices. Follow the prompts to transfer your content.

Image 5

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!