AT&T Primetime (K92)

Device help

Explore tutorials and more for your device.
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AT&T Primetime (K92)

Device Image
Something not working with your device?

Fix common service and device issues.

Learn all about your device

Want to get to know your device a litte better? Explore features, find out how to keep it safe, and more.

Learn more about your AT&T Primetime (K92)

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Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

In-call options

Learn what features are available while on an active call. Use your volume, hold, mute and speaker phone buttons; access your contacts, dialpad and home screen; return to an active call and end a call.

Make & receive a call

Place, receive, and reject a call.

Make & receive an AT&T Video Call

ATnT Video Call lets you make and receive HD Voice calls combined with real-time video.

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Airplane mode

Airplane Mode disables all wireless services (calls, data and text messages) on the device. Disable Airplane mode to restore regular functions.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile hotspot

Use your ATnT device as a mobile Wi-Fi hotspot to share your data connection with Wi-Fi-capable devices such as: smartphones, tablets, netbooks, MP3 players, and more.

Signal & cellular data

View cellular network signal, turn on or off international roaming, and your mobile data connection.

Wi-Fi

How to connect to a Wi-Fi network.

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Specifications

View your device's SIM card type, OS, network technology, operating frequencies, physical characteristics and storage.

User accounts

Create and manage separate user accounts for your device.

Activate device

Activate your rate plan using ATnT AllAccess.

AT&T AllAccess

View data usage, set data usage alerts, pay bills, add features, and more.

Device setup

Set up your device for the first time or after having done a factory reset.

Gestures & navigation

Control your device with specific hand movements to access Notifications and Quick Settings, wake your screen, use various features.

Google sign-in

Add your Google account to access Play Store, sync Gmail, Chrome, YouTube, Google Maps, and more.

Insert SIM & memory card

Install and remove the SIM and memory card (MicroSD).

Keyboard & typing

Navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.

Learn & customize the home screen

Choose your wallpaper, update your home screen panels, set your Home touch buttons, change your home screen grid and add the Apps tray icon to your home screen.

Power device on or off

Turn your device on and off.

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Available memory

Check the available device storage.

Find IMEI & serial number

View the device IMEI, phone and serial numbers.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software update

Learn how to update the software of the AT&T Primetime (K92).

Software version

Determine your current device software version and check for updates.

View & manage data

View data usage, set data limits, and see the apps using the most data.

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Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

App troubleshooting

Use application manager to improve your app and device performance.

Reset device

Perform a soft, factory, and alternate master reset of the device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

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AT&T Messages

ATnT Messages is a free app that brings together your call logs, visual voicemail, and text n multimedia messages into one inbox. In addition to phone access, ATnT Messages is also available from your tablet or a computer.

Email settings

Access and manage email settings such as signature, sync frequency, delete an account, and add an account.

Messaging settings

Manage messaging settings such as notification alerts, message limits, emergency/AMBER alert settings.

Send & receive email

Send and receive email, add and download email attachments, refresh the inbox, respond to an email, view and save an attachment, and delete an email.

Send & receive messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments, respond to messages, and delete a message.

Set up email

Add your email account to sync email, contacts, calendar, and notes to your device.

More Topics

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Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Download apps & games

Download apps, games, movies, music, books, magazine, newspapers and more.

My Files

Use My Files to open and manage downloaded and device created files

Remove an app

Move or uninstall Apps from your home screen, and delete apps from your device.

View or close running apps

How to view, switch between, and close running applications.

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AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Backup & restore with computer

Backup and restore your device with a computer.

Backup & restore with Google

Backup Google account data in the event you have to replace or reset your device so you can restore later.

Backup & restore with memory card

Backup contacts, photos, and files to increase device memory or transfer to another device.

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Battery life

Tips and tricks to extend your battery performance.

Charge the battery

Tips on charging your battery.

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Screen projecting

Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).

TV Mode

How to set up and access TV Mode, adjust settings, and Enable/Disable using Quick Settings.

Voice control

Use voice commands to control your device and access voice control settings.

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Calendar

Access the calendar to create, edit and delete events.

DIRECTV app

Watch, search, and record your favorite movies and shows, and turn your device into your remote control, with the DIRECTV app on your phone.

Dual Media Stream

How to set up and use Dual Media Stream. Dual Media Stream allows you to stream audio to up to two Bluetooth devices simultaneously.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

myAT&T

View and pay your ATnT bills online, manage your account, reset passwords, or upgrade your ATnT services.

NumberSync

Use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.

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Camera & video settings

Manage camera and video settings including storage location, picture size, and timer.

Take a picture or video

Take a picture or video, use the front and rear camera, and switch between camera and video modes.

Transfer media to & from computer

Transfer files to or from your device and a computer.

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Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Anti-theft

Android Factory reset protection allows you to prevent non authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated Google account or screen lock information can use the device.

Reset pattern lock

Reset a forgotten pattern lock.

Secure my device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the ATnT network.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

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Accessibility

Turn on features such as TalkBack, Hearing aid mode, and more.

Date & time

Set the date and time. Set, disable, and delete alarms.

Display

Change the display time out, brightness and orientation.

Sounds & alerts

Change volume settings, ringtones, and notification alerts.

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