BlackBerry Bold 9700 v6.0

Device help

Find step-by-step help for your device.
View Popular Solutions

Browse device topics


AT&T Navigator

Get the most updated maps and directions plus traffic updates and on-click re-routing around congestion.

Browse the Web

Use your device to go on the Internet and access a website.

Browser options

This article describes how to configure various Internet browser options and settings.


Get directions using the free navigation features on your device.

My Files

View and edit Office documents with your device.

Remove an app

Uninstall or remove programs from your device.

Social media

Set up a social networking account on your device.

Turn-by-turn navigation

Type or speak your destination into your phone or search for destinations by category.

View or close running apps

This article describes how to view and close running applications.


Watch a YouTube video on your device.


Battery optimization

There are several settings you can adjust on your device to conserve your battery.

Charge the battery

This article describes how to charge the battery.


Call forwarding

This article describes how to activate or deactivate call forwarding.

Call waiting

Activate or deactivate the call waiting feature.

Call waiting & 3-way

This article describes how to make a three person conference call.

Caller ID

Block your caller ID from appearing on outgoing calls.


Save contact info such as phone numbers, email and addresses in your device's address book.

In-call options

These are features to help you manage your phone call.

Make & receive a call

Make a call by directly dialing a number.

Speed dial

Quickly call a contact using speed dial.


Airplane mode

This feature allows you to use your device without a wireless signal.


Connect your device to another Bluetooth device or accessory.

Connect to Wi-Fi

Connect your device to a Wi-Fi network.

Mobile hotspot

Use your device as a mobile hotspot so that you can share its Internet connection with other devices.

Signal & cellular data

This article describes how to turn cellular data on or off.

Turn Wi-Fi on & off

Turn your device's Wi-Fi connection on or off.

USB tethering

Use the USB cable to connect your device to a computer and share your device's internet connection.


Control center

This article describes the various controls of the device.

Device setup

This article walks you through the setup of your phone using your device's Setup Wizard.

Gestures & navigation

This article describes the primary actions needed to interact with your device.

Google sign-in

This article describes how to sign in to a Google account on your device.

Insert SIM & memory card

An optional memory card expands the storage capacity for music, photos and programs on your device.

Keyboard & typing

Access special characters and predictive text on your keyboard.

Learn & customize the home screen

Add, delete or move application shortcuts and widgets to view the info you want in the location you prefer.

Learn the home screen

The main home screen delivers the latest info such as new message notifications and upcoming appointments, as well as offers shortcuts to frequently used applications such as email and web.

Notifications & icons

The notification bar informs you of new events, such as missed calls or new emails.

On screen navigation

This article describes how to zoom in and out on various screens.

Power device on or off

The power button is the red, end call key.

What's in the box

These items are in the box with your new BlackBerry Bold 9700.


Messaging settings

This article describes how to configure text and picture message settings.

Send & receive email

Create and send an email from your device.

Send & receive messages

Create and send a new text.

Set up corporate email

Link your device to a Microsoft Exchange email account.

Set up email

Add your email accounts so you can read and send email on your device.


Alarm clock

Use your handset to wake you up or to remind you of important appointments.

Voice control

Use voice commands to easily interact with your device.


Create a new appointment in your device's calendar.


Camera & video settings

Access and adjust settings such as flash, white balance and contrast to take the best pictures.

Play music

Listen to your favorite music.

Play videos

Watch a video on your device.

Take a picture

Use the device to take a picture and store it in memory.

Take a video

Use the camera to record video and store it in memory.

View & share photos or videos

Share your pictures and video via messaging or social networks.


Lock & unlock

Sleep mode or lock conserves the battery and prevents accidental calls.

Set or change password security

Set a password to access your device.


Change alerts

Change the way your device notifies you of new messages, missed calls and new voicemails.

Change ringtones

Set a new ringtone.

Change wallpaper

Customize your screen's wallpaper with your own photo or a preloaded background.

Date & time

Manually change the date and time to keep up with your travels.


Adjust the brightness level of the screen.

Location services & GPS

Turn your device's GPS locator on or off.

Ring & vibrate settings

Turn off your ringer or set the phone completely to silent when desired.


Adjust the length of time before the screen automatically locks when idle.


Change the loudness of your ringtone.


Available memory

Check the remaining storage on your device.

Find IMEI & serial number

Identify your current operating system version and device specific ID.


View call log

View a log of outgoing, incoming and missed calls.


Set up voicemail

Set up is simple via guided prompts and there are many options for security, greetings and access.