Important details you should know about Protect Advantage for 4
- A monthly charge will be billed directly to your wireless account.
- $40 per month per enrolled account.
- A non-refundable deductible applies to each claim. See repair and replacement deductibles.
- There is a limit of 8 claims in 12 consecutive months. The maximum value per claim is $2,500.
- Claims may be fulfilled with new, AT&T Certified Restored1 or other models of like kind and quality. Colors, features, and accessory compatibility are not guaranteed.
- Cancellation Policy: You may cancel your optional insurance coverage at any time and receive a refund of your unearned monthly premium/charge. We may cancel or change terms by giving you prior written notice as required by law. Any unearned premium/charge will be refunded to you.
Steps to signing up
- Enroll an eligible2 smartphone or tablet within 30 days of activation or upgrade.
- Call Asurion at 888.562.8662 to add up to three additional eligible devices.
- You do not need to add those devices until you need support or to file a claim. While you can call for support as soon as you enroll, there is a 30-day waiting period to file a claim on a non-connected device.
- These second, third, and fourth devices can be connected to an active AT&T wireless postpaid account (smartphones and tablets).
- Or they may be Wi-Fi or non-connected—that is, not connected to an active AT&T wireless postpaid account.
- Non-connected devices can be Wi-Fi tablets or laptops with Windows Vista®, OS X®, Android®, iOS® or newer operating systems.
- You cannot have more than four eligible devices registered at any one time. If you have more than 4 eligible devices, you can remove one of the four and place the other device on your plan.
1AT&T Certified Restored is previously opened and/or used equipment (which may be refurbished or remanufactured and may contain original or non-original replacement parts). See att.com/certifiedrestored for details on these devices. Warranty Any device received as a replacement through AT&T device protection has a 1-year warranty.
2Protect Advantage for 4 is not available for all devices. Eligible devices are listed at phoneclaim.com/att. For more information about device eligibility, please see Key Terms and Conditions.