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  1. AT&T Protect Advantage for 4, AT&T Protect Advantage for 1, and AT&T Mobile Insurance: Enroll from February 1 through March 31, 2021. Monthly charges are billed directly to your wireless account. Cancel anytime. Requires eligible device with active AT&T postpaid wireless plan in good working condition. Standard deductibles apply. Covers loss, theft, accidental physical or liquid damage, and mechanical and/or electrical malfunction after expiration of manufacturer warranty period. Limit 3 claims within a period of 12 consecutive months. Maximum value is $2,500 per occurrence. Certain limitations apply.

    AT&T Protect Advantage for 4: $40 billed monthly. Includes Protect Insurance for 4, ProTech support, and ProTechSM and Photo StorageSM apps for up to 4 eligible devices. Limit 8 shared claims within a period of 12 consecutive months. Maximum value is $2,500 per occurrence.

    AT&T Protect Advantage for 1: $15 billed monthly. Including Protect insurance for 1, AT&T ProTech supportSM, and the ProTech and Photo Storage apps. ProTech support is available for covered devices only. Limit 3 claims within a period of 12 consecutive months. Maximum value is $2,500 per occurrence.

    Mobile Insurance: $8.99 billed monthly. Limit 2 claims within a period of 12 consecutive months. Maximum value is $2,500 per occurrence.

    General: Additional taxes, fees, and restrictions apply. For complete coverage details, including a list of eligible devices and deductibles, see att.com/deviceprotection. AT&T Mobile Insurance, Protect Advantage for 1, and Protect Advantage for 4 are underwritten by Continental Casualty Company, Chicago IL, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, license number #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, CA license number #0D63161; in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

  2. Same-day replacement: Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4 p.m. local time. Eligibility is determined at time of claim approval and is contingent on certain criteria. Same-day replacement is not available for Mobile Insurance customers.
  3. Next-day replacement: Claims approved by 6 p.m. ET, will be shipped and, in most cases, delivered the next day. Non-connected or Wi-Fi® device repair and replacement generally takes 3-5 business days from the date Asurion receives the equipment (applies to Protect Advantage for 4 only). Deliveries to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands cannot be shipped for next-day delivery.
  4. Screen repair: $29 deductible for Protect Advantage plans and $49 deductible for mobile Insurance applies. Each screen repair will count towards your claim limits. Limited to eligible devices in select markets. Newly launched device models may not be eligible for screen repair. Go to phoneclaim.com/att or call 888.562.8662 to check current eligibility. Same-day repair option depends upon claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts and may void the manufacturer warranty. Some colors of eligible devices are not covered. Go to phoneclaim.com/att for a complete list of eligible devices and available markets, both of which are subject to change at any time.
  5. Battery replacement: If an eligible wireless device powers on and the battery fails to maintain an adequate charge after diagnostic testing, we will repair the eligible wireless device by replacing the battery during the extended warranty period, for as long as you are enrolled in the program.
  6. AT&T ProTechSM and AT&T Photo StorageSM apps: These apps require a compatible device with AT&T wireless service. Technical limits may prevent certain features from working on all devices. App functionality requires the phone or tablet to be powered on and connected to the internet. Accuracy, availability, and timeliness are not guaranteed. Data charges may apply. Free versions of the apps with limited features are also available. ProTech and Photo Storage apps provided by Asurion Mobile Applications, LLC. Only available for devices running iOS 9.0 and up, or Android 5.0 and up. For additional details, as well as full terms and conditions, visit att.com/protech.
  7. Unlimited photo and video: Video size limitations may apply.
  8. IDnotify, a part of Experian: IDnotify is provided by a third party provider, Experian, and is included as a ProTech benefit for customers in AT&T Protect Advantage for 1 or AT&T Protect Advantage for 4. For full terms and conditions for IDnotify, visit IDnotify.com/att. For all questions regarding IDnotify services, call Experian at 877.890.9369 or visit IDnotify.com/att.