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  1. Mobile Protection for AT&T PREPAIDSM includes both Mobile Insurance for AT&T PREPAIDSM and ProTech for AT&T PREPAIDSM. Mobile Insurance for AT&T PREPAID is underwritten by Continental Casualty Company, Chicago, IL, a CNA Company, and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, Lic. #0D63161; and, in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.
  2. For New York residents only, the following may be purchased separately: Mobile Insurance for AT&T PREPAID for $6.99 per month and ProTech for AT&T PREPAID for $3.00 per month.
  3. Claims fulfilled with a replacement phone and approved by 11 p.m. ET will be shipped and, in most cases, delivered the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands cannot be shipped for next-day delivery. Claims may be fulfilled with new or refurbished phones of the same model or other models of like kind or quality, which have been previously opened and/or used and may contain original or non-original manufacturer parts). See att.com/prepaidprotection for details on these phones. Colors, features, and accessory compatibility are not guaranteed.
  4. As soon as same-day repair may be available for eligible phones in select areas. Same-day repair option depends upon claim approval time, parts availability, and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts, and may contain original or non-original manufacturer parts, and may void the manufacturer warranty. Some phone models may not be eligible for screen repair. Go to att.com/prepaidprotection to look up eligible phones and available locations, all subject to change at any time.
  5. AT&T ProTechSM and AT&T Photo StorageSM apps: These apps require a compatible device with AT&T wireless service. Technical limits may prevent certain features from working on all devices. App functionality requires the phone or tablet to be powered on and connected to the internet. Accuracy, availability, and timeliness are not guaranteed. Data charges may apply. Free versions of the apps with limited features are also available. ProTech and Photo Storage apps provided by Asurion Mobile Applications, LLC. Only available for devices running iOS 9.0 and up, or Android 5.0 and up. For additional details, as well as full terms and conditions, visit att.com/protech.
  6. There may be limitations on the size of each video that can be backed up and secured.