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Restore service after a nonpayment suspension

Find out how to restore wireless service for an account suspended due to nonpayment.


DETAILED STEPS

How to restore wireless service

Here’s how to get your service up and running again:
  1. Pay the full past-due balance on your account.
  2. Wait 5 minutes.
  3. Turn your device off and on again to reactivate your service.

Learn about ways to pay your bill
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Important details

  • Monthly plan fees continue even while service is suspended.
  • Your next bill will contain a service reconnection or restoral fee.
  • Multiple suspensions for nonpayment may delay your ability to upgrade with our best pricing.
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Community discussion

Re: Phones are cut out and need them back on.

Solved by sandblaster

wireless | Aug 02, 2019, 6:11 PM | 367 Views

No. Once service is suspended, the only way to get service restored is to pay the entire amount owed.