AT&T Postmaster Website
Reporting of Violations of Policy
AT&T's AUP Enforcement Team receives complaints about alleged violations of the Acceptable Use Policy (AUP) by AT&T subscribers. The team investigates the complaint to determine whether or not AT&T policies have been violated and takes action accordingly. Results of the investigation are not disclosed in order to protect the privacy of the customer.
We can only assist with Spam that originates from AT&T Internet Services IP addresses. If you are reporting Spam believed to originate from a AT&T subscriber, we must have the full e-mail header from the original message in order to investigate the complaint. You must provide the header information from the original message and paste it into the body of the e-mail when you forward the original message with your complaint. We cannot accept attachments. When we receive your complaint, we will investigate the situation and take appropriate action based on the results of the investigation.
To report your complaint, please forward the suspected Spam e-mail to email@example.com. and remember to copy and paste the full e-mail header from the message into the body of the e-mail.
For information on finding the full e-mail header, you may wish to visit: http://spamcop.net/fom-serve/cache/19.html.
Note: This site is not affiliated with AT&T. AT&T does not endorse this site and is providing this link strictly for your information.
If you are reporting "hacking" or attacks by a AT&T Internet Services subscriber as detected by your firewall, please email the following information to firstname.lastname@example.org., a copy of the log indicating the source IP address, date, time, time zone, and the type of attack/probe. Please note that our email reader does not accept attachments, so your log must be pasted into the body of the email.
The Digital Millennium Copyright Act of 1998
The Digital Millennium Copyright Act of 1998 addresses the remedies available to copyright owners who believe that their proprietary rights have been infringed on an Internet site accessed through a host Internet service provider. Under the Act, a copyright owner claiming unauthorized online use of protected works is required to provide specific notice of such claim to the Designated Agent of the host and request that the infringing material be removed or that access to the material be blocked.
If you believe in good faith that AT&T should be notified of a potential online copyright infringement occurring in a AT&T Subscriber's Website or Personal Webpage, please promptly notify AT&T Internet service's Designated Agent:
Manager of Security & Copyright Infringement
Morrisville, NC 27560
Phone: (919) 319-5737
Fax: (919) 319-8154
Additional information can be found here under Copyright Infringement and from the Acceptable Use Policy.
If you received a virus from a AT&T Internet Services customer, please forward the following information to email@example.com. to allow us to identify the customer: the full e-mail header from the infected e-mail message (see Spam section above) or firewall logs.
If you are reporting a complaint about a violation of the AT&T Acceptable Use Policy, please send all pertinent information to firstname.lastname@example.org.
If you are reporting harassment (threats of bodily harm or damage to property), please send an e-mail to email@example.com. with the subject line "Harassment" and include full message headers, firewall logs,and any other pertinent details in the body of the e-mail. If you are reporting harassment that suggests threats of bodily harm or damage to property, please take steps to protect yourself and your property by reporting the harassment to your local law enforcement agency. We will investigate your complaint as quickly as possible and, should the need arise, we will fully cooperate with local law enforcement.