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Free shipping and returns for online orders

Free shipping and returns for online orders

Every item you order ships at no extra cost.* Change your mind? Return it hassle-free within 14 days and pay no return shipping or restocking fees for online orders.**

Every item you order ships at no extra cost.* Change your mind? Return it hassle-free within 14 days and pay no return shipping or restocking fees for online orders.**
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Free delivery on every order, everyday

Free express shipping*

Get select devices and accessories shipped FREE as early as the next business day. For all other items, upgrade to express shipping for only $14.95.

Must be ordered Monday through Thursday before 4 p.m. CT.

 

Free standard shipping

Take advantage of our free standard shipping for all prepaid device and accessory-only orders and get your package in as little as 3-5 business days.

Pick up your order

Order online. Jump the line.

Stop by your local AT&T-owned retail store to pick up your device at no extra charge, then let a representative help you activate your phone. There’s no faster way to get your order.
Order online. Jump the line.
Learn more
Order online. Jump the line.
Learn more

Get same-day delivery with ENJOY

ENJOY is a company of trained experts who can help you get the most out of your new smartphone. And the best part: they come to you!

Currently, ENJOY is available in certain ZIP Codes within the areas of Atlanta, Austin, Chicago, Dallas, Houston, Long Island, Los Angeles, Miami, New York City, Philadelphia, Phoenix, Portland, San Antonio, San Diego, the San Francisco Bay area, and Seattle. You can see if ENJOY is eligible in your ZIP Code when you choose the ENJOY service as your delivery method.

Get same-day delivery with ENJOYLearn more Get same-day delivery with ENJOYLearn more

Free return shipping and no restocking fees for online orders**

We'll cover the return costs for all accessories, cell phones, tablets, and other connected devices.

14-day return policy applies.

 

*Free Shipping: Free express shipping is available for connected devices with AT&T wireless service. Free standard shipping is available for accessories. Orders will be processed and shipped subject to credit approval, inventory availability, and validation of a proper shipping address and other information. Orders received after 4 p.m. CST will be processed the next business day. Inventory, credit, or other issues may delay shipment. No holiday, Saturday, or Sunday processing or delivery. Shipping policy is subject to change. Please note: It may take up to 24 hours to process your order if there are any issues with the credit approval process and/or the shipping address validation process. This 24 hours is not included in the delivery time and should be taken into account in your order placement timing. Delivery signatures may be required. Express shipments to Puerto Rico and the U.S. Virgin Islands may take more than 2 business days. Actual delivery date may also be affected by government processing, unforeseen weather and shipping carrier delays.

**AT&T reserves the right to reject equipment returns that do not comply with the Return Policy. Please remove any confidential, proprietary, or personal information before returning your equipment. AT&T is not responsible for information left on returned equipment or devices. All returns must be in like-new condition with no physical or water damage and in the manufacturer's original packaging. Include all components. Certain items excluded from return offering. For orders placed online, there will be no restocking fee for returns made within the 14-day return policy. If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived. Waiver of fee subject to change. See AT&T Returns Policy at www.att.com/shop/wireless/returnpolicy.html for more information.

All other marks are the property of their respective owners.