Transfer your info from an old phone to a new one with our AT&T Mobile Transfer app. It's a quick and easy solution if you're switching between iPhone and Android. Plus, it's a great data transfer alternative to iCloud and Google Backup.
Text TRANSFER to 6565, or search the Amazon Appstore, Google Play, or the Apple App Store for "AT&T Mobile Transfer" from the old phone. If you text, you will receive a text message back with the link to download the Mobile Transfer app.
Follow steps 1–2 with your new phone, and then follow the prompts to complete the transfer of your contacts, pictures, music, and videos.
Note: If you have deactivated your old phone, you can still use AT&T Mobile Transfer. Connect the old phone to the Internet via Wi-Fi to download and install AT&T Mobile Transfer, and then follow the on-screen directions.
Within an AT&T store, you are limited to 16GB of data transfer. But elsewhere, there is no limit to the amount of content you can transfer, as long as the Wi-Fi network allows it and there is enough storage space on your new device.
Contacts: These do not count against the storage limit. Contacts from the address book will be transferred. Thumbnails attached to contacts will not be transferred. If the new phone does not support certain contact fields, those fields will not be transferred.
All other content: If you have content that exceeds the storage limit, you can either deselect music, pictures, or videos before you transfer content, or delete unwanted files.
MicroSD card: If your old phone has a MicroSD card, you can copy content to the memory card and transfer files by physically transferring the card. When you move from a 3D phone to a non-3D phone, the transfer of the 3D content may experience issues, due to limitations of the non-3D phone.
There are several factors that affect the time to complete the transfer, including data size, connection speed, and individual file sizes, so download speeds will vary. The estimated completion time is provided, and the time updates while the transfer is occurring.
Yes. Text the word TRANSFER to 6565 from the old phone, or search, the Amazon Appstore, or the Apple App Store for "AT&T Mobile Transfer." Then install and follow the instructions to pair the two devices for content transfer.
If you find that your content was not transferred successfully, you can repeat the transfer process on both your old and new phones.
Note: To avoid duplicating your content, AT&T Mobile Transfer will only move data from the old phone that was not transferred the first time. This means that if you transfer contacts a second time, even though no new contacts were added to the original phone, then no data will be moved.