Transfer contacts, photos, videos, and more to a new phone. It's simple and easy to do!
Transfer your info from an old phone to a new one with our AT&T Mobile Transfer app. It's a quick and easy solution if you're switching between iPhone and Android. Plus, it's a great data transfer alternative to iCloud and Google Backup.
Check FAQ to see if your device is compatible with the AT&T Mobile Transfer App.
Data rates may apply for app download and usage.
Download the app now!
Get going with these easy steps:
See FAQ for a list of supported devices
FYI, iPhone users: you can only move contacts, pictures, and videos.
Check out our Services & Apps center for more backup and cloud-based solutions.
Yes, new customers can also take advantage of the Mobile Transfer app.
Note: Both the old phone and the new phone must be compatible to complete the transfer using the AT&T Mobile Transfer app. Check compatibility
Non-AT&T or Acquisition customers may also download the app from the Apple App Store, Google Play, or the Amazon Appstore, but cannot use the text option.
Follow these 3 easy steps:
Note: If you have deactivated your old phone, you can still use AT&T Mobile Transfer. Connect the old phone to the Internet via Wi-Fi to download and install AT&T Mobile Transfer, and then follow the on-screen directions.
AT&T Mobile Transfer can be used to transfer your device contacts, photos, videos, music, call logs, SMS, MMS, and documents.
Note: Not all music and video formats are supported on all devices. Only DRM-free* music can be transferred. iPhone® video cannot be played by Android™ phones.
*DRM: Digital Rights Management
To transfer your iPhone music to your new phone, just follow these steps:
To transfer your music to your new iPhone, follow these steps:
No, although wallpapers can be set once photos are transferred. Ringtones will need to be downloaded again.
Within an AT&T store, you are limited to 16GB of data transfer. But elsewhere, there is no limit to the amount of content you can transfer, as long as the Wi-Fi network allows it and there is enough storage space on your new device.
Yes, you can use the phone during the transfer; however, we recommend staying on the Mobile Transfer screen until the transfer is complete.
There are several factors that affect the time to complete the transfer, including data size, connection speed, and individual file sizes, so download speeds will vary. The estimated completion time is provided, and the time updates while the transfer is occurring.
No, you can complete multiple transfers.
Yes, AT&T Mobile Transfer can be deleted or uninstalled after your transfer is done.
No, the content on the old phone will not be deleted after the transfer is complete.
No, the Mobile Transfer app is FREE and is intended for one-time use at the point of upgrade or a new phone purchase.
Yes. Text the word TRANSFER to 6565 from the old phone, or search, the Amazon Appstore, or the Apple App Store for "AT&T Mobile Transfer." Then install and follow the instructions to pair the two devices for content transfer.
If you find that your content was not transferred successfully, you can repeat the transfer process on both your old and new phones.
Note: To avoid duplicating your content, AT&T Mobile Transfer will only move data from the old phone that was not transferred the first time. This means that if you transfer contacts a second time, even though no new contacts were added to the original phone, then no data will be moved.
Use our Copy Contacts online tool, which includes easy step-by-step instructions. We'll have your contacts transferred from your old phone to your new one in just a few moments.
*The AT&T Mobile Transfer app supports transfer of your contacts, photos, music, and videos from this multi-carrier device to your new AT&T device.
Mobile Transfer works on the Operating Systems listed below:
iOS – 8.0 and higher
Amazon Fire OS – 5.0 and higher
Android – 5.0 and higher
BlackBerry – 10.0
Windows – 10.0 and higher