AT&T Expands Mobile Services Management for Global Customers
AT&T Global Mobile Management Services Provide Streamlined End-to-End Management of Mobility Operations in Supported Countries
Dallas, Texas, May 18, 2010
AT&T* is helping its qualified global enterprise customers significantly simplify their mobile environment with custom mobile management services. These comprehensive services provide enterprises with end-to-end management of mobile service providers in supported countries, increasing the enterprise customers’ visibility and control over their use and spending on wireless services in such countries.
AT&T Global Mobile Management Services supports the full spectrum of a customer’s mobile service management needs through multi-carrier management, standardized operations and consolidated reporting. AT&T already manages tens of thousands of wireless lines for subscribers located in more than 40 countries worldwide on all major continents – and expects to expand this managed service to subscribers located in more than 60 countries this year.
In today’s global business environment where companies are pressured to reduce costs and streamline operations, AT&T Global Mobile Management Services is a flexible offering which can meet the evolving needs of a global organization by driving lower management and mobility service costs. AT&T provides a wireless voice service-based savings commitment to customers of this service.
"Widespread mobile services adoption among enterprises is critical for employee productivity and sustained competition in the global economy. Because mobile has evolved as a localized department or country-level procurement, there is no process for central budget visibility or
planning," said Mark A. Winther, Group Vice President and Consulting Partner of Worldwide Telecommunications, IDC. "Global enterprises need a mobile management solution that reduces costs, improves transparency and facilitates centralized budget controls."
AT&T Global Mobile Management Services offers enterprise customers with more than 10,000 mobile users the ability to:
- Reduce mobile service spend through multi-carrier management and consolidation of users to preferred carriers, effective policy enforcement, and active telecom expense management.
- Have AT&T act as the single point of contact for managing and tracking qualified mobility transactions and escalating network outages, provisioning errors and other incidents and issues to the appropriate providers.
- Increase visibility and control into the use of mobile services through consolidated usage and spend reporting.
“From our experience of delivering the best-in-class network services to AT&T business customers throughout the world, we understand the need to contain costs yet provide unparalleled services and support,” said Chris Hill, vice president, mobility product management, AT&T Business Solutions. “AT&T offers an end-to-end solution which includes serving as the single point of contact managing mobility services across carriers, in dozens of countries throughout the world. Today, we’re expanding our solution to more countries to help our customers manage their mobile services even more efficiently.”
AT&T is an industry leader in serving large business customers, serving thousands of enterprise business customers, including all of the Fortune 1000 and multinational companies on six continents.
For more information on AT&T’s enterprise mobility offerings including AT&T Global Mobile Management Services visit www.att.com/mobilemanagementsolutions.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verseSM and AT&T |DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE®magazine.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATTNews. Find us on Facebook at www.Facebook.com/ATT to discover more about our consumer and wireless services or at www.Facebook.com/ATTSmallBiz to discover more about our small business services.
© 2010 AT&T Intellectual Property. All rights reserved. 3G service not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
Cautionary Language Concerning Forward-Looking Statements
Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.