Henkel Sees the 'Big Picture' with AT&T Telepresence Solution

Frankfurt, Germany, June 28, 2012

Henkel AG & Co KGaA operates worldwide with leading brands and technologies in three business areas: Laundry & Home Care, Cosmetics/Toiletries and Adhesive Technologies.  Henkel is implementing unified communications and telepresence solutions from AT&T* to improve global collaboration between its employees, customers and suppliers in a three year agreement.

  • Henkel, headquartered in Düsseldorf, employs about 47,000 people and is best known for Dial, Right Guard, Persil, Schwarzkopf, Pritt and Loctite brands.
  • AT&T Telepresence Solution® will be deployed in eight key markets, including the US, Germany, China, Philippines, Slovakia, Austria, Mexico and Brazil.
  • The new services build on the existing relationship between the companies, which has seen AT&T operate as Henkel’s lead global provider for its communications requirements.

Since 2011, Henkel has been using  AT&T Connect® collaboration services and the acceleration of its telepresence deployment marks the latest phase in the development and evolution of Henkel’s unified communications strategy. The new contract will see AT&T Telepresence Solution deployed in 9 Henkel sites across the company’s global wide area network (WAN).

AT&T Telepresence Solution allows Henkel employees to have meetings across borders that can be set up spontaneously – without long planning and lead times – resulting in faster response times to solve business issues in key markets.  AT&T Connect combined collaboration services enable users to exchange information between offices and to collaborate on documents and on key projects in real-time regardless of location or device.


“As a global company, with operations and stakeholders across the world, high quality telepresence is critical for maintaining contact and making decisions efficiently. We believe that this global rollout will play an important part in helping to grow our business, as well as build and strengthen relationships with key suppliers in the retail, automotive and chemical industries”, said Gordon Tredgold, Vice President Global Service Delivery, of Henkel.

“Our services and solutions can support Henkel’s competitive advantage and help Henkel to communicate and deliver growth efficiently and cost-effectively across all of their global offices, “said Joachim Kathmann, Vice President AT&T Germany and Central Europe. “What’s more, by bringing global teams, customers and suppliers together for faster decision making, AT&T Telepresence Solution will also improve Henkel employees’ work-life balance by reducing time spent travelling to meetings.”