newsrelease

AT&T Gives Historic Navy Pier a High-Tech Network

New Distributed Antenna System to Boost Network Speed and Capacity in Chicago's #1 Tourist Attraction

Chicago, Illinois, February 19, 2013

AT&T* today announced that it has improved its mobile Internet coverage at Chicago’s Historic Navy Pier® by launching a new 4G LTE-capable** Distributed Antenna System (DAS) to enhance the customer experience. The DAS enhances network capacity, helping alleviate pressure on wireless networks when thousands of people in a close proximity are actively using their mobile devices simultaneously.

This new (DAS) system at Navy Pier covers all of the 50-acre property, so patrons of the lakefront playground will see superior speeds and coverage whether they’re texting while in line for the Ferris wheel, using an app to purchase IMAX® movie tickets, or even making a call in the parking garage. Even on the busiest days at Navy Pier, the DAS will enhance uploads, downloads, text messages and web surfing over the AT&T network.

“When our customers visit Chicago’s Historic Navy Pier for a day of fun and entertainment, we want them have a great network experience whether they’re making a call, checking email, downloading apps or surfing the Internet,” said Paul La Schiazza, President, AT&T Illinois.  “We are committed to investment in our local wireless network, and providing enhanced wireless coverage at Navy Pier is just one way we’re investing in Chicago.”

“Guests routinely use their electronic devices to quickly share their favorite Navy Pier memories with friends and family,” said Nick Shields, Director of External Communications for Navy Pier. “The enhanced service furthers our mission to provide all Navy Pier visitors with a high quality experience.”

The DAS installation at Navy Pier consists of strategically-placed antennas that distribute AT&T’s wireless network coverage throughout the facility, which provides for more efficient management of wireless capacity in heavily-trafficked areas.  The DAS has the ability to provide enhanced, consistent wireless voice and data coverage to customers inside Navy Pier.

In order to provide the enhanced and consistent coverage and capacity, the installation utilized the latest in in-building wireless network software, developed by iBwave, which has been used at hundreds of venues. “Designing the networks for a technically challenging locale such as Navy Pier requires the modeling and prediction capabilities of iBwave’s software in order for the project to be delivered on time and on budget,” says Mario Bouchard, President and CEO of iBwave. “We are proud to have played a role in ensuring people stay connected at Navy Pier.”

Launching the Navy Pier DAS system is just one part of AT&T’s ongoing effort to deliver the nation’s best, most advanced mobile Internet experience for customers. AT&T’s 4G LTE network delivers speeds faster than many other mobile Internet technologies***, as well as multiple innovations that optimize the network for performance.

The additional capacity also is expected to help improve call reliability, boost data traffic capacity and enable more consistent network access to help customers at Navy Pier make the most of their AT&T devices.