AT&T Mobility Solution Helps City of Memphis Efficiently Manage Programs to Improve Zoning Enforcement and Fight Urban Blight

Xora StreetSmart Powered by AT&T on the nation’s fastest 4G LTE network Expected to Increase Productivity and Keep Workers Safe

Memphis, Tennessee, Dallas, Texas, June 18, 2013

The City of Memphis is launching a mobility solution from AT&T* and Xora to help increase the safety of city workers and reduce numerous man-hours of redundant paperwork as it enacts programs to restructure neglected areas of the City and manage code violations more efficiently.

After the death of an employee on the job and reports of citizens violating ordinances, the City sought to improve zoning regulation enforcement, neighborhood clean-ups and visibility into the location of City workers.  Xora’s StreetSmart application, which operates on the AT&T network, is expected to help the City of Memphis eliminate numerous man-hours lost to redundant, formerly paper-based processes that typically accompany its urban restoration programs while also providing features that allow the City to keep better tabs on worker location and movement.

 “Using the Xora solution on AT&T’s network can help us tighten our work processes, reduce errors, and allow us to devote more time to address other citizen concerns,” said Michael Jones, Deputy Chief Information Officer, the City of Memphis.

Features and benefits of the solution include:

  • The workforce management solution features pull-down menus on tablets that allow City workers to quickly and easily fill out forms and print documents from a mobile printer, replacing a two-step paper-based process wherein workers input data and then had to transcribe it later.
  • The solution continuously feeds GPS locations of each City worker to a display monitored by supervisors, allowing them to know the whereabouts of each worker.
  • A time-and-location stamp feature for photographs and customer signatures that allows workers to easily document this information and be accountable for their work.

“Harnessing the latest technology and advanced wireless broadband networks can help our city government work more efficiently and effectively to serve Memphians,” said Memphis Mayor A C Wharton.  “We continue to evaluate and innovate around our operations to best meet the growing needs of our city as we attract new businesses and citizens every year.”

“The Tennessee General Assembly has focused very hard on creating an economic environment across our state that welcomes investment, incents new jobs and promotes innovation and advanced broadband,” said Senate Majority Leader Mark Norris.  “Today’s announcement is a great demonstration of the fruits of this labor and the hard work of the City of Memphis to best serve Memphians.”

AT&T’s 4G Network

AT&T’s innovation and investment has resulted in the nation’s largest 4G network, covering more than 292 million people with ultra-fast speeds and a more consistent user experience. Our 4G LTE network delivered faster average download speeds than any of our competitors in PCWorld’s most recent 13-market speed tests.

AT&T’s 4G LTE network delivers speeds up to 10 times faster than 3G, as well as multiple innovations that optimize the network for performance. Our network’s radio components are placed close to the antenna at most cell sites, instead of inside the base station, which helps minimize power loss between the base station and antenna and, in turn, improves the performance of our 4G LTE network. The network also is designed with its core elements distributed across the country, which helps reduce latency, or the delay when using the Internet, because your request isn’t traveling as far.

Even as AT&T continues to expand its 4G LTE coverage, customers can get 4G speeds outside of 4G LTE areas on our 4G HSPA+ network, unlike some competitors, where smartphone customers may fall back to slower 3G technologies when outside of LTE coverage.

AT&T’s focus to deliver the best possible mobile Internet experience goes beyond 4G to embrace additional connection technologies. AT&T operates the nation’s largest Wi-Fi network**** including more than 32,000 AT&T Wi-Fi Hot Spots at popular restaurants, hotels, bookstores and retailers, and provides access to more than 402,000 hotspots globally through roaming agreements. Most AT&T smartphone customers get access to our entire national Wi-Fi network at no additional cost, and Wi-Fi usage doesn’t count against customers’ monthly wireless data plans.

AT&T also is a leading developer of Distributed Antenna Systems, which utilize multiple small antennas to maximize coverage and speed within stadiums, convention centers, office buildings, hotels and other areas where traditional coverage methods are challenging. 

Over the past five years, AT&T invested nearly $98 billion into its operations across the country. Since 2008, AT&T has invested more capital into the U.S. economy than any other public company. In a July 2012 report, the Progressive Policy Institute ranked AT&T No. 1 on its list of U.S. “Investment Heroes.”