Media Kit: Sustainability
2012 Sustainability Report from AT&T
Sustainability Overview from Randall Stephenson, Chairman & CEO
AT&T Aspire Helps Students Unlock Their Professional Potential Through Genesys Works
AT&T Teams up with Helping Heroes Home
Water and Energy Efficiency Management at AT&T
Texting While Driving - AT&T Teen Driving Survey
Cellphone Recycling and Environmental Sustainability - AT&T
AT&T's Cheryl Henderson on Military Support
LULAC's Brent Wilkes on Diversity
Rocky Mountain Institute's Elaine Adams on Energy Efficiency
Department of Energy National Clean Cities Program's Mark Smith of Alternative-Fuel Vehicles
National Association of the Deaf's Andrew Phillips on Accessible Technology
Social Bicycles' Ryan Rzepecki on Mobile Technologies and Sustainability
- People and
Sustainability is a way of doing business that understands our company's impact on society, and the impact that social issues have on our business. How we integrate the concerns of our communities into our business strategies helps strengthen and create shared value among us. Sustainability can't be defined as a single program or token initiative. It's an explicit and defined aspect of who we are as a company and how we run our business. It's an obligation to operate better and smarter — and run our business in a way that makes sense for both our company and our world.
AT&T organizes our sustainability initiatives into three focus areas, which reflect the issues we feel embody our commitment.
View Infographic: AT&T 2012 Sustainability Report Highlights
People and Community
People matter — to each other, to our communities and to our company. This has been one of our core beliefs for 137 years and always will be. Our workforce, our business and the communities that we serve are all stronger because of it.
Investing in a well-educated workforce may be the single most important thing we can do to help the United States remain the leader in a digital, global economy. Education has been our priority for over a century, and raising graduation rates is the focus of our signature philanthropic initiative, AT&T Aspire. Through Aspire, we have committed to investing $350 million to education between 2008-2016. We are driven to help students succeed — in school, in the workforce and in life.
We believe that our success begins with our people, and a diverse and inclusive workforce and supply chain benefits our business, employees, customers, investors and communities. With a diverse workforce and supply chain, we can better understand the different needs of our customers and can deliver products and services that enable them to do more.
Today, our 50-state workforce is 38 percent female and 39 percent people of color. Women are 38 percent of our managers, which compares to 32 percent of managers at top technical companies, according to third party benchmarks. Thirty-two percent of our managers are people of color, which compares nationally to 22 percent of managers, professionals and related occupations, according to the U.S. Bureau of Labor Statistics. In 2012, we also spent $12.8 billion, or 23.96 percent of total supply chain spend, with minority-, women- and disabled veteran-owned business enterprises.
Read more about our commitments to people and communities.
How do we connect a world of seven billion without inhibiting our natural environment's ability to support us? It is a daunting, exciting and critical challenge, and we are working hard toward meeting it every day.
In 2012, we adopted a three-pronged approach to guide our efforts: company-wide energy efficiency initiatives, collaboration and alternative energy. We implemented 5,659 projects that totaled an annualized savings of $65 million in 2012 and over 14,300 energy projects producing annualized savings of over $151 million from 2010-2012. Finally, at the end of 2012, our alternative energy portfolio included 3.5 megawatts (MW) of solar installations and an additional 7.5 MW of clean, onsite fuel cell power from Bloom Energy Servers, for a total alternative energy capacity of 11 MW.
Water is deeply important to the communities where we operate. It is also critical to our own operations. The network that forms the core of our business requires a controlled and cooled environment, and water is oftentimes a critical input to the cooling equipment we use to create those conditions. In 2012, our water use was 3.282 billion gallons of water, and we collaborated with Environmental Defense Fund to begin reducing this number. We also set water goals for the first time:
- Realize 150 million gallons — roughly 15 percent of cooling tower water use and 5 percent of total water use — of annualized water savings by the end of 2015.
- Realize 400 million kWh in annualized electricity savings from free-air cooling projects by the end of 2015.
- Include water goal question in Supplier Survey by the end of 2013 with the intent of motivating our suppliers to reduce their water use.
- Develop regional outreach plan for five water-stressed regions to expand awareness, increase use of the water efficiency toolkit and begin outreach to key stakeholders by the end of 2013. The plan should include analysis of potential savings and metrics to evaluate success.
In 2009, we made a commitment to invest up to $565 million to deploy approximately 15,000 alternative-fuel vehicles (AFVs) over a 10-year period through 2018. By the end of 2012, we had deployed 7,061 AFVs, including 5,226 CNG vehicles and 1,806 hybrid electric vehicles. AT&T has also deployed three all-electric vehicles (AEVs) — a Smith Newton cargo truck in St. Louis, Missouri, and a total of two Ford Transit Connect Electric vans in Dallas, Texas, and Los Angeles, Calif. — and 26 extended range electric vehicles (EREVs), Chevy Volts, deployed to 10 states nationwide. The Smith Newton truck located in St. Louis is one of the world’s largest electric, battery-powered trucks.
From the buildings we occupy to the phones we sell, we seek to minimize waste in our operations.
Solid waste from operations
In 2012, we generated 50.1 million pounds of operational waste and kept more than 47.3 million pounds (94.38 percent) of these materials from landfills, including:
- Copper and copper cable: 20.5 million pounds.
- Steel: 9.5 million pounds
- Lead: 1.8 million pounds
- Plastic: 2.4 million pounds
- Aluminum: 703,382 pounds
In 2012, more than 70 percent of the waste processed by the Resource Recovery Center — 8,900 tons out of a total of about 12,700 tons — was recycled.
In 2012, we generated 2,709,133 pounds of e-waste, a number we strive to reduce. To that end, last year we collected more than 77,000 computers, monitors and servers for donation, reuse and recycling. This included:
- Roughly 19,000 desktop computers
- More than 33,000 monitors
- More than 7,100 laptop computers
Read more about our commitments to the environment.
Technology is the path from an idea drawn on a napkin to an astronaut standing on the moon. What happens in between — innovation, investment and determination — is at the very core of who we are. AT&T creates realities to a world of endless possibilities.
Accessibility is a commitment to help all our customers and employees communicate everywhere they live and work by offering a range of innovative and accessible products and services to meet a variety of disability and age-related needs.
In 2012, we launched the Corporate Accessibility Technology Office to promote accessibility in our products and services. A newly appointed Chief Accessibility Officer will lead the new office and will also add defined accountability into the corporate governance structure to advance AT&T’s efforts in this important field.
We also stay close to the needs of customers with disabilities thanks to our ongoing work with the disability community and the Advisory Panel on Access & Aging (AAPAA), embrace Universal Design, operate dedicated customer care centers to assist people with disabilities and maintain a diverse workforce.
Innovation is part of everything we do. Our culture of innovation is aimed at creating a connected world for customers at home, work or play. We’re working with innovators inside and outside AT&T to create unique personal, digital and mobile experiences that enrich and simplify their lives.
Examples of our innovation programs include:
AT&T Foundry Innovation Centers
At our AT&T Foundry innovation centers, we’re fast-tracking collaborations with developers and entrepreneurs to accelerate ideas to marketplace up to three times faster. Project leads coming into the AT&T Foundry innovation centers get access to our network capabilities and test beds, as well as our technology experts and project coaches.
The Innovation Pipeline (TIP)
We believe TIP is the world’s largest corporate crowdsourcing site to unearth new and innovative ideas from our employees. Through TIP, employees’ ideas grow, get refined and enhanced, and the best ideas get turned into real products, applications and services for our customers.
Our researchers at AT&T Labs are addressing the most complex technical challenges faced by AT&T and its customers. Some of the world’s best innovators bring their expertise to the Labs to help shape the future of communications technologies, from the living room to the cloud
Tackling Environmental and Social Challenges with Technology
Information Communication Technology (ICT) solutions — comprising hardware, software, and broadband and wireless technologies — can enable people and businesses to make more energy-efficient choices and reduce environmental impact and costs by:
- Moving work to people rather than people to work
- Connecting rather than traveling
- Managing business remotely and in real time
- Improving transportation and distribution systems
AT&T Telepresence Solution® is a high-definition videoconferencing service that gives provides a virtual, face-to-face meeting experience without the expense and productivity drains of travel. Since introducing AT&T Telepresence Solution® in 2008, AT&T has hosted customer forums, accelerated marketing campaigns, streamlined meeting processes and reduced travel through the use of video collaboration. In 2012, this resulted in $19.8 million in travel expense avoided and 11,600 metric tons of CO2 emissions avoided.
Using cloud computing, or remotely accessible computing power, removes the need to store anything on hardware devices. AT&T worked again with CDP to release a study, Cloud Computing: The IT Solution for the 21st Century, conducted by independent analyst research firm, Verdantix. It found that by 2020, large U.S. companies that use cloud computing can achieve annual energy savings of $12.3 billion and annual carbon reductions equivalent to 200 million barrels of oil.¹ That’s enough to power 5.7 million cars for one year.²
This year we announced Digital Life service, an end-to-end solution allowing customers to remotely monitor and control lighting and thermostat controls, smoke detectors and water sensors from multiple devices, including smartphones, tablets and laptops. In addition to giving customers the ability to make their homes and property safer and more secure, Digital Life enables our customers to operate more sustainably by helping homeowners better manage utilities — lowering environmental impact and costs.
Telecommuting, defined as working from home, is one of the most promising opportunities for businesses to cut carbon emissions and it offers a variety of benefits for both companies and employees. It can improve:
- Job recruitment by improving a company's attractiveness to prospective employees
- Access to non-traditional workers by eliminating distance and commuting as barriers to employment
- Job satisfaction
- Work/life balance
- Real estate efficiency
We offer a variety of innovative solutions to our customers and nearly 22,500 of our own employees to facilitate flexible working, including remote access, and conferencing and collaborating solutions such as AT&T Connect®.
Smart Utilities provide the potential for real-time access to utility data by customers and service providers. These grids allow for two-way communication between the utility provider and end points in the distribution system, including meters at the home or business. This technology will be critical to the modernization the nation’s utilities, and at the end of 2012, AT&T was providing communication services for 19 million smart meters.
Read more about technology and sustainability.
- Building a 21st Century Communications Economy
- Cloud Computing — The IT Solution for the 21st Century
- SMARTer2020: The Role of ICT in Driving a Sustainable Future
- The Telepresence Revolution
- ¹Represents the 2,653 firms generating revenues of more than $1 billion in the U.S.
- ²Based on Bureau of Transportation Statistics average mpg, Federal Highway Administration average annual mileage and the Energy Information Agency gallons of gasoline per barrel of oil.
Business Sustainability Council
The AT&T Business Sustainability Advisory Council — established in 2009 — aims to better quantify the carbon benefits of our products and services — and to help businesses make smarter sustainability investments. The Council advises AT&T on identifying the best measurement tools, methodologies and technology-use that business customers can call on to better quantify the impact of ICT-enabled solutions for greenhouse gas reduction.
Press Release: AT&T Forms Business Sustainability Advisory Council
Online Buzz About AT&T Environmental Sustainability
- PRWeb, 09.17.12, Rocky Mountain Institute and AT&T Dig Deeper to Find Wide-Reaching Energy Savings
- Facilities Net, August 2012, AT&T Targets Cooling-Related Water Savings
- Forbes, 09.14.12, AT&T Sustainability Initiative: Changing the World by Recycling and Using Natural Gas
- MNN, Cooling towers 101: AT&T's pilot program cuts water usage
- NY Times, 09.19.12, AT&T Chief Speaks Out on Texting at the Wheel
- Forbes, 09.17.12, Leading Corporate Impact from the Bottom Up
- Mother Nature Network, 06.11.2012, The Connected Child: Using Technology to Rise Above Disabilities
- U.S. News, 05.29.2012, Teens Learn Texting While Driving From Parents
- Smart Planet, 05.22.2012, AT&T: Want to save water? Look at building cooling towers
- GreenBiz, 05.15.2012, Cool buildings, parched cities? EDF and AT&T target water savings
- USA Today, 05.13.2012, Parents urged to talk, make contract with their teen drivers
- GigaOM, 05.07.2012, AT&T launching smart home pilot in Atlanta and Dallas
- CNNMoney, 04.16.2012, AT&T's $350 million plan to groom new U.S. workers
- CNET, 03.19.2012, How education apps have become a priority for AT&T
- Mashable, 02.23.2012, How Earth-Friendly Is Your Smartphone? AT&T Wants to Know [VIDEO]
- CNET, 02.23.2012, AT&T goes green with home monitoring service and eco-ratings for cell phones
- St. Louis Post Dispatch, 02.08.2012, GM's Wentzville plant to build 1,200 CNG vans for AT&T
- Mother Nature Network, 01.25.2012, AT&T deploys 5,000th alternative fuel vehicle
- TIME, 01.19.2012, Homeless Science Whiz Gets State of the Union Invite, Scholarship from AT&T
- Smart Planet, 11.17.2011, AT&T eyes healthcare, autos in Internet of things race
- Environmental Leader, 10.20.2011, Climate Fellowship Finds 50% Savings in AT&T Cooling
- Forbes, 10.03.2011, Cloud Computing's Hidden 'Green' Benefits
- Environmental Leader, 9.13.2011, AT&T to Roll Out Plant-Based Packaging
- Greenbiz, 9.13.2011, AT&T Becomes Latest Company to Use Plastic Made from Sugarcane
- Reuters, 07.20.2011, Cloud Computing Can Save Big Firms Billions in Energy Costs
- Bloomberg, 07.12.2011, AT&T to Use Bloom Energy Fuel Cells at 11 California Facilities
- CNN Money, 07.12.2011, AT&T to install Bloom Energy fuel cells
- Triple Pundit, 6.13.2011, AT&T Exceeds Aggressive Energy Reduction Goal
- GreenBiz, 6.7.2011, AT&T's to Spend More with Suppliers That Track Carbon
- GreenBiz, 6.7.2011, What 'Where the Wild Things Are' Can Teach Us About CSR Reports
- GreenBiz, 2.17.2011, How Telecommuting Lets Workers Mobilize for Sustainability
- The White House website, 4.3.2011, President Barack Obama inspects an AT&T all-electric vehicle on display during a tour of the UPS facility in Landover, Md. (Office White House Photo by Pete Souza)
- Triple Pundit, 3.8.2011, AT&T's Energy Efficiency Projects Save $44 Million in 2010
- Tech Crunch, 3.3.2011, Energy Efficiency Measures Saved AT&T $44 Million In 2010
- GreenBiz, 2.17.2011, How Telecommuting Lets Workers Mobilize for Sustainability
Third Party Quotes
Related News Releases About AT&T Sustainability
AT&T and the Nature Conservancy Team Up to Help Idaho Customers Skip the Bag
Boise, Idaho, August 13, 2013
AT&T and the Nature Conservancy Team Up to Help Washington State Customers Skip the Bag
Seattle, Washington, August 12, 2013
AT&T Street Charge Makes Charging a Phone as Easy as a Walk in the Park
Brooklyn, New York, June 18, 2013
AT&T Saves $151 Million Through Cutting-Edge Energy Efficiency Efforts Over Three Years
Dallas, Texas, June 18, 2013
AT&T Becomes Largest Wireless Carrier to Join U.S Enviromental Protection Agency's SmartWay Transport Partnership Program
Dallas, Texas, June 12, 2013
AT&T Launches Corporate Accessibility Technology Office and Further Expands Commitment to Customers with Disabilities
Dallas, Texas, December 20, 2012
AT&T Customers Break World Record for Recycling Wireless Devices
Dallas, Texas, November 13, 2012
AT&T Becomes Bloom Energy's Largest Non-Utility Fuel Cell Customer
Dallas, Texas and Sunnyvale, California, October 2, 2012
Power Up Consumer Choice: Introducing New Line of USB Chargers Made with Post-consumer Plastics
Dallas, Texas, August 29, 2012
Answering the Sustainability Call: AT&T's Eco-rating System Now Appears In-store
Dallas, Texas, July 30, 2012
AT&T: Empowering Consumers Through Sustainability
Dallas, Texas, June 19, 2012
AT&T to Launch its First LTE Smartphone with Environmentally Conscious Features, the Samsung Galaxy Exhilarate
Dallas, Texas, June 5, 2012
AT&T Announces Quarter-Billion-Dollar Expansion Of Education Commitment
Washington, District of Columbia, March 19, 2012
GM Wentzville Plant to Build New CNG Vans for AT&T
St. Louis, Missouri, February 1, 2012
AT&T Honors Suppliers for Contributions in Sustainability
Dallas, Texas, January 24, 2012
AT&T Marches Toward 15,000 Cleaner-Fuel Fleet Vehicles with Milestone 5,000th Alternative-Fuel Deployment
Dallas, Texas, January 24, 2012
Causes.com and AT&T Launch New Social Engagement Platform to Encourage Activism
Dallas, Texas, December 15, 2011
AT&T Sees Opportunities to Cool Its Energy Costs with Help from Environmental Defense Fund's Climate Corps Program
Dallas, Texas, October 19, 2011
Voting Begins For The Next Apps To Power Your Future
Dallas, Texas, October 18, 2011
Samsung Evergreen™ Raises The Bar By Earning Platinum Certification From UL Environment
Dallas, Texas, September 14, 2011
AT&T To Use Plant Plastic In Accessory Packaging
Dallas, Texas, September 12, 2011
AT&T Named To Dow Jones Sustainability Index North America For Second Consecutive Year
Dallas, Texas, September 9, 2011
AT&T Deploys 4,000th Alternative-Fuel Vehicle and 3,000th Compressed Natural Gas Vehicle in its Corporate Fleet
Dallas, Texas, August 25, 2011
New AT&T Tool Helps Businesses Calculate Greenhouse Gas Emissions and Cost Savings
Dallas, Texas, August 16, 2011
Customers, App Developers Invited To Power Your Future
Dallas, Texas, August 2, 2011