SBC Michigan: Power Outage Statement
, Michigan, San Antonio, Texas, August 15, 2003
SBC Michigan's networks continue to operate well despite the loss of commercial power in parts of the state. In most areas, SBC telephone-switching offices in affected areas are operating with back-up power supplies.
As the power outage lengthens, some SBC Michigan customers may experience service interruptions due to lack of commercial power and shortening battery life. The company is continuingly monitoring the network and back-up power systems to keep any service interruptions to a minimum. SBC continues to coordinate our efforts with state and local officials, the Michigan Public Service Commission and local electric utilities.
If customers experience a fast busy signal, due to heavier-than-usual call volumes, when trying to place a call, they should re-dial. SBC advises residential customers to use a hard-wired phone to make calls. During the outage, cordless and other phones requiring a power supply will not operate.
SBC Communications has a long heritage of helping our customers communicate in times of crisis and we are fully prepared to provide the highest levels of network security for all of our customers.
SBC Communications Inc. (www.sbc.com) is one of the world's leading data, voice and Internet services providers. Through its world-class networks, SBC companies provide a full range of voice, data, networking and e-business services, as well as directory advertising and publishing. A Fortune 30 company, SBC is America's leading provider of high-speed DSL Internet Access services and one of the nation's leading Internet Service Providers. SBC companies currently serve 56 million access lines nationwide. In addition, SBC companies own 60 percent of America's second-largest wireless company, Cingular Wireless, which serves 23 million wireless customers. Internationally, SBC companies have telecommunications investments in 25 countries.