AT&T Wins Frost & Sullivan 2009 Market Leadership Award in Dedicated Internet Access Service
AT&T Recognized for its Scalable, High Performing, Innovative and Complete Portfolio of Managed Internet Service for Wholesale and Retail Customers
Dallas, Texas, Research Triangle Park, North Carolina, March 11, 2010
AT&T* today announced that it has been awarded the Frost & Sullivan 2009 Market Share Leadership Award in Dedicated Internet Access (DIA) Service, North America. AT&T was selected to receive this award based on its complete portfolio of high quality, innovative and high value Managed Internet Service (MIS) as well as its ability to provide online features through AT&T BusinessDirect®.
According to Frost & Sullivan, AT&T’s leadership is attributed to its management of MIS, proving the performance and functionality required to support customers’ operations.
To function better, faster and more cost effectively in today’s market, businesses seek a strong portfolio of innovative features linked with MIS based on their needs to support management and workflows, reported Frost & Sullivan. AT&T’s ability to provide a full suite of flexible tools and capabilities and the option to add on services as needed are key strengths of the company.
Through AT&T BusinessDirect, AT&T’s award-winning Web portal, customers can perform a multitude of highly secure network management tasks quickly. AT&T BusinessDirect enables users to manage their network service online to improve productivity, increase the speed and accuracy of their network transactions and optimize network efficiency, all while reducing costs.
“AT&T has maintained its market leadership by focusing on its value to customers and leveraging that value to retain customers,” said Roopashree Honnachari, Senior Analyst of Frost & Sullivan. “While many competitors are positioning themselves as low cost providers, AT&T communicates its strength with reliability, technical expertise and quality of Internet access.
“The company offers customers more robustness, reliability and convergence with a full suite of value-added solutions also provided by AT&T, including voice services and security services, among others,” added Honnachari.
AT&T MIS provides business customers of all sizes, from small businesses to large corporations with high-speed dedicated access, global reach, optimal performance and industry-leading security. Designed to meet a variety of business needs, including connecting data centers and branch offices and faster transfer of large amounts of data over the Internet, MIS is provided via a dedicated circuit of pre-subscribed bandwidth between locations. This circuit is reserved for AT&T business customers’ exclusive use for voice, data, video and multimedia.
The Frost & Sullivan Award is presented to the company that has demonstrated excellence within its industry.
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AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verseSM and AT&T | DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies.
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