AT&T Network Disaster Recovery Organization Develops Program to Certify Telecom Hazardous Materials Specialists

Dallas, Texas, March 15, 2010


AT&T* today announced that, in conjunction with the North Carolina Occupational Safety and Health Education and Research Center at the University of North Carolina Chapel Hill (NC OSHERC), it has developed an industry-first certification program for telecom hazardous materials specialists.

The Telecommunications Hazardous Materials Specialist Certificate Program is now being offered by NC OSHERC for those working in the telecommunications industry who are required to work in disasters and other hazardous areas to re-establish lines of communication. Not only do these specialists require the unique skills to restore communication services, but they also must have the skills needed to work in dangerous environments that require the use of personal protective equipment, such as hazmat suits and respirators.

Eleven members of AT&T’s Network Disaster Recovery (NDR) Special Operations Team are the first to receive this certification, which was awarded to them earlier today at AT&T’s NDR demonstration in New Orleans.

“Standardized telecom hazmat training is very important to help us quickly and safely respond to any type of situation that might impact service to our customers,” said Mark Francis, Vice President – Global Network Operations Center, AT&T. “We are proud of the work we’ve done with the North Carolina Occupational Safety and Health Education and Research Center to create this training and certification program, and are committed to the continued education and training of our NDR team in specialized areas.”

This additional certification for AT&T’s NDR specialists will enable them to gain access to areas within a disaster zone that can only be accessed by those who are hazmat trained, meaning that the team can more quickly begin to restore vital communications services.

AT&T is committed to providing reliable communications services, even during times of natural or man-made disaster. To support that commitment, AT&T has invested more than $500 million in its NDR organization, which includes more than 300 technology and support trailers that can be quickly deployed to respond to disaster situations. AT&T’s NDR organization is the industry’s largest and most advanced disaster response organization, with unmatched resources to help with the flow of both wireless and wireline communications during times of disaster.

In 2009, AT&T continued to demonstrate its core belief in business continuity and network disaster recovery through continued capital investments to upgrade crucial capabilities, including:

  • The addition of several new vehicles to the NDR fleet, including four new technology recovery trailers, a van-based NDR command center, a power distribution trailer, and an administrative trailer.
  • The evolution of AT&T’s NDR recovery engineering application, which improves the NDR team’s ability to restore the services of AT&T network offices that have been damaged by a man-made or natural disaster.
  • Upgrades to NDR’s Emergency Communications Vehicles, as well as the addition of portable emergency communications satellite units.

About AT&T
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verseSM and AT&T | DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies.

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