Economic hardship self-certification
Let’s get started, [user].
User ID: [slid] . Choose a different account
Are you a California customer facing financial hardship with one of these services?
- • AT&T Wireless (AT&T PREPAIDSM not included)
- • A residential home phone service
- • A small business account with 5 or fewer voice lines
Are you a New York business customer with 25 or fewer employees having trouble paying your bill?
- • AT&T Wireless (AT&T PREPAID not included)
- • Business phone
Let us know by selecting Submit. Once you do, payment of service or disconnection for non-payment of service will be delayed through:
- • July 15, 2021 for California
- • November 17, 2021 for New York (subject to change)
Important: Was your account suspended or disconnected?
Contact us to learn how to restore your service.
Please select atleast one service to proceed