Economic hardship self-certification

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Are you a California customer facing financial hardship with one of these services?

  • • AT&T Wireless (AT&T PREPAIDSM not included)
  • • A residential home phone service
  • • A small business account with 5 or fewer voice lines

Are you a New York business customer with 25 or fewer employees having trouble paying your bill?

  • • AT&T Wireless (AT&T PREPAID not included)
  • • Business phone

Let us know by selecting Submit. Once you do, payment of service or disconnection for non-payment of service will be delayed through:

  • • July 15, 2021 for California
  • • November 17, 2021 for New York (subject to change)


Important: Was your account suspended or disconnected?
Contact us to learn how to restore your service.

By selecting Submit, you affirm you’re facing financial hardship and acknowledge we’ll use this info in accordance with our Privacy Policy.

Please select atleast one service to proceed