Access from AT&T
Keeping you connected with affordable internet
The Affordable Connectivity Program is a federal government program that provides a benefit on home internet service for eligible households, decreasing your bill by up to $30/mo. or up to $75/mo. off your bill if you live on qualifying Tribal Lands.
Access from AT&T provides low-cost internet service for eligible households—plans up to $30/mo. with speeds up to 100Mbps available. You’ll enjoy no annual contract, free installation, and in-home Wi-Fi® included. With the federal ACP benefit plus Access from AT&T you’re eligible to receive internet speeds up to 100Mbps for free.
EXISTING ACCESS CUSTOMERS
NEW ACCESS CUSTOMERS
- What do I need to do to get Access if I already have ACP?
If you’re already ACP-qualified, call us to order Access to apply the ACP benefit. Once we confirm your ACP eligibility, we’ll complete your order.
If you have already applied your ACP benefit to your wireless service and don’t want to transfer it to Access, you will need to apply for Access through AT&T here.
- What is the Access from AT&T program and how do I know if I’m eligible?
Access from AT&T is a low-cost program for home internet access in the 21 states where we offer wireline home internet services to limited income households who participate in the Affordable Connectivity Program, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI) for California residents only, National School Lunch, or with a household income below 200% of federal poverty guidelines.
All households that qualify for ACP and apply the benefit to AT&T Internet service are also eligible for Access from AT&T.
- Can I get Access from AT&T without ACP?
Yes. Apply through AT&T here.
Access is available to households who participate in the following programs:
• Supplemental Nutritional Access Program (SNAP)
• Supplemental Security Income (SSI) for California residents only
• National School Lunch Program
It is also available to households with income below 200% of federal poverty guidelines. View the table below for maximum household income based on the number of people who live in your household.
- What information do I need to provide with my Access application to qualify for Access from AT&T?You’ll need to provide a copy of any required documentation listed below.
Supplemental Nutritional Access Program (SNAP)
Copy of one of the following:
• Your SNAP card showing the participant’s name
• SNAP card and government issued ID with name and photo (front and back of the card)
• SNAP participation or benefits letter from a local SNAP office
Supplemental Security Income (SSI) for California residents only
Copy of award letter from the Social Security Administration or benefit verification letter confirming that a resident of the household has qualified for the SSI benefits.
Check the table above for the maximum income allowed for the number of people in your household. Send a copy of your current employer W-2 or SSA-1099 form, paycheck stubs for most recent month, or statement of benefits from Social Security, Unemployment, or Workers’ Compensation.
National School Lunch Program
Copy of award letter and proof of enrollment (including date, school name, school district, child’s name, and address).
- Can I apply for the Access from AT&T program at a local AT&T store?No. AT&T retail stores are not able to process Access from AT&T applications or orders. The quickest way is to apply online and upload your supporting documents. Or, you can enter your name and address, print the form, and mail it to us.
- I have Access from AT&T on DSL. What do I need to know?
DSL internet service will include 150GB of data allowance per month. You will be charged $10 for each additional 50GB of data usage if you exceed your monthly data allowance, even if less than 50 gigabytes is used. For more information, go to att.com/internet-usage.
Effective October 1, 2020, AT&T will no longer accept new DSL Internet orders and you will not be able to move your DSL service to a new address or make any speed changes to your DSL service. For questions about this change, please call the number on your bill.