Close
  1. AT&T NEXT OR AT&T NEXT EVERY YEAR: Credit approval required. For smartphones only. Tax on sales price due at sale. Requires 0% APR monthly installment agreement and eligible service. Divides sales price into monthly installments. AT&T Next: 30-month agreement with trade-in to upgrade when 80% of sales price is paid off. AT&T Next Every Year: 24-month agreement with trade-in to upgrade when 50% of sales price is paid off. $0 down: Requires well-qualified credit. Limit as low as 2 smartphones at $0 down. Down payment: May be required and depends on a variety of factors. Down payment if required will be either 30% of sales price or a dollar amount ranging from currently $0 to $600 (amount subject to change, and may be higher). You may choose to pay more upfront. Remainder of sales price is divided into 30 or 24 monthly installments. Service: Eligible postpaid voice and data service (minimum $45 per month after AutoPay and Paperless Billing discount for new customers. Pay $55 per month until discount starts within 2 bills. Existing customers can add to eligible current plans which may be less) is required and extra. If service is cancelled, remaining installment agreement balance is due. Examples: $749.99 sales price on AT&T Next (30-month) with $0 down is $25 per month, with $225 down (30%) is $17.50 per month, or with $600 down is $5 per month. On AT&T Next Every Year (24-month) with $0 down is $31.25 per month, with $225 down (30%) is $21.88 per month, or with $600 down is $6.25 per month. Activation and upgrade fee: Up to $50 per line. Waiver of fee subject to change. Restocking Fee: Up to $45. Limits: Purchase limit applies. Eligibility, device, line and financing limits & other restr’s apply. Upgrade with eligible trade-in: Requires payment of percentage of sales price (50% or 80%), account in good standing, trade-in of financed device (or one of the same make and model) in good physical and fully functional condition through the AT&T Next or AT&T Next Every Year trade-in program (excludes AT&T trade-in program where you receive an instant credit or AT&T promotion card), and purchase of new eligible smartphone with qualified wireless service. After upgrade, unbilled installments are waived. See att.com/next and your Retail Installment Agreement for full details.

    GENERAL WIRELESS SERVICE: Subject to wireless customer agreement (att.com/wca). Services are not for resale. Deposit: May be required. Limits: Purchase and line limits apply. Prices vary by location. Credit approval, fees, monthly and other charges, usage, eligibility and other restrictions per line may apply. See att.com/additionalcharges for more details on other charges. Pricing and terms are subject to change and may be modified or terminated at any time without notice. Coverage and service are not available everywhere. You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your services may be restricted or terminated. Other restrictions apply and may result in service termination. For info on AT&T network management policies see att.com/broadbandinfo.
  2. Upgrade with eligible trade-in: Requires payment of percentage of sales price (50% or 80%); account in good standing; trade-in of financed device (or one of the same make and model) in good physical, and fully functional, condition through the AT&T Next and AT&T Next Every Year trade-in program (excludes AT&T Trade-in program where you receive instant credit or a promotion card for your trade-in); and purchase of new eligible smartphone with qualified wireless service. After upgrade, unbilled installments are waived.
  3. Return orders placed online: If your order is not exactly what you were hoping for, you can return or exchange it for another product. Our 14-day return policy applies to all orders. The full return policy can be found at https://www.att.com/shop/wireless/returnpolicy.html. For orders placed online, there will be no restocking fee for returns made within the 14-day return policy. If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived. Waiver of fee subject to change.

    To make a return, you can visit a nearby AT&T store or ship back to AT&T with the prepaid return shipping label. Make sure to include all original packaging and components such as battery, charger, manual, etc. At this time exchanges can only be completed in company-owned stores.

  4. Free Shipping and Returns

    You've found the perfect device or wireless accessory and we know you want it fast! We have several options available to choose, you decide how and when you want to receive your order.

    Express shipping

    • Orders will arrive in two to three business days if ordered Monday through Thursday before 4 p.m. CT. If ordered after that time, the shipment could take an additional day to deliver due to processing.

    Standard shipping

    • Orders will arrive in three to five business days if ordered Monday through Thursday before 4 p.m. CT. If ordered after that time, the shipment could take an additional day to deliver due to processing.

    Buy online, pick up in store

    • Orders will be ready for pickup within two hours of order placement. If store is closed when placing your order, it will be available within two hours after store opens.
    • In-store pickup is available, in select markets, at no additional charge. During checkout select a nearby AT&T-owned retail store that has available inventory of eligible products.
    • When you pick up your device, a store representative can help you activate and transfer stored data from your previous device.

    Returns & In-store exchanges

    • If your order is not exactly what you were hoping for, you can return or exchange it for another product.
    • How can I make a return?
      • Visit a nearby AT&T store
      • Ship back to AT&T with the prepaid return shipping label.
      • Make sure to include all original packaging and components such as battery, charger, manual, etc.
    • At this time exchanges can only be completed in company-owned stores.
    • Our 14- day return policy applies to all orders. The full return policy can be found at https://www.att.com/shop/wireless/returnpolicy.html

     

    Shipping for all orders is subject to order processing, inventory availability, credit approval, and validation of shipping address and other information. If there is any issue with your order, we will do our best to contact you as soon as possible by email.

    More information available at https://www.att.com/shop/wireless/free-shipping.html