REV September 2022


Why? Companies choose how they share Your personal information. In the case of companies providing a financial product or service such as installment contracts (“Installment Contracts”), federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell You how we collect, share, and protect Your personal information relating to Installment Contracts. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share can include:
  • Your Social Security number and income
  • Information we receive from You when You apply for an Installment Contract
  • Account balance and payment history
  • Credit history and credit scores
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons AT&T Mobility chooses to share; and whether You can limit this sharing.
Reasons we can share Your personal information Does AT&T Mobility share? Can You limit this sharing?
For our everyday business purposes –
such as to process Your transactions, maintain Your Installment Contract, respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to You
Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes –
information about Your transactions and experiences
Yes No
For our affiliates' everyday business purposes –
information about Your creditworthiness
Yes Yes 
For nonaffiliates to market to You No We don't share
To limit our sharing Call 1-800-331-0500 – our menu will guide You through Your choices

Visit us online:

Please note:
If You are a new customer, we can begin sharing Your information 30 days from the date we sent this notice. When You are no longer our customer, we continue to share Your information as described in this notice.

However, You can contact us at any time to limit our sharing.

Questions? Call 800.331.0500
Who we are
Who is providing this notice? As used in this notice, “AT&T Mobility” refers to New Cingular Wireless PCS, LLC d/b/a AT&T Mobility and AT&T Mobility Next Operations LLC.
What we do
How does AT&T Mobility protect my personal information? To protect Your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does AT&T Mobility collect my personal information? We collect Your personal information, for example, when You:
  • Apply for an Installment Contract
  • Provide us with contact information in connection with Your Installment Contract
  • Enter into Your Installment Contract
  • Make payments on an Installment Contract
  • Contact us regarding Your Installment Contract
We also collect Your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives You the right to limit only
  • sharing for affiliates' everyday business purposes—information about Your creditworthiness
  • affiliates from using Your information to market to You
  • sharing for nonaffiliates to market to You
State laws and individual companies may give You additional rights to limit sharing. See below for more on Your rights under state law.
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our principal affiliates include companies with an AT&T name, such as AT&T and AT&T Mobility; and telecommunications companies, such as Cricket and DIRECTV.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • AT&T Mobility does not share with nonaffiliates so they can market to You.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to You.
  • AT&T Mobility does not jointly market.
Other important information
This privacy notice only applies to information we collect in connection with Installment Contracts. It does not apply to information that AT&T Mobility may obtain in connection with any other products or services offered to You, including the wireless service obtained by You in connection with the phone or other device purchased under the Installment Contracts. Other AT&T Mobility privacy policies may apply to such other information. See Your wireless service contract or other service agreements with AT&T for further details.
For Vermont Residents Only
We will not disclose information about Your creditworthiness to our affiliates, other than as permitted by Vermont law, unless You authorize us to make those disclosures. Additional information concerning our privacy policies can be found by calling 1-800-331-0500.

For California, Colorado, Connecticut, Nevada, Virginia, and Utah Residents Only
The information collected pursuant to this notice is generally exempt from certain state privacy laws, such as the California Consumer Privacy Act (“CCPA”); however, if you have other AT&T products or services and would like to learn more about your state privacy rights, go to and click on the State Law Approach tab.