Transfer your eligible U-verse® TV service to your new home to keep up with your favorite live and On Demand shows.
You don’t have to cancel your service when you move, especially when it’s easier to just transfer your old service to your new address.
It takes only a few minutes to transfer your current service online. Start by logging into your account. We will need to know where you’re moving to and when you’re moving. Once you tell us your preferred installation date, you will receive an email confirmation within 24 hours.
DIRECTV customers will need to call 866.878.6332
If you are moving to an apartment, condo or rental home, you will need to provide the installer with a completed Landlord Approval Form before we can install and activate your service.
Of course! You can upgrade or change your U-verse TV, Internet and Home Phone current service when placing your move order online.
DIRECTV customers will need to call 866.878.6332.
If you have U-verse TV, Internet or Home phone, activation fees are waived depends on your current service plan. If there is an activation fee, it would be the same as when you had your service installed the first time.
For DIRECTV customers, a new 12-month term is required for service at new address. Equipment upgrades require a new 24-month commitment. EARLY TERMINATION FEE OF$20/MO. FOR EACH MONTH REMAINING ON AGREEMENT, EQUIPMENT NON-RETURN & ADD’L FEES MAY APPLY.
Take your receivers, remotes and owner’s manual with you. When the technician arrives to set up your transferred service, he’ll take back what isn’t needed. However, if you have a DIRECTV dish, leave it installed at your old address.
If you’re transferring U-verse TV service, a technician must visit your new address. However, you may be able to install U-verse internet and phone service yourself. When moving DIRECTV service, a technician will deliver and professionally install a new satellite dish at your new home.
If you take your old DVR with you then the same recorded programs will be there, ready to watch, once your transferred service is connected.
Start by logging into your account. We will need to know where you’re moving to and when you’re moving. After checking availability at your new address, you will have a better understanding of what services are available to you.
We’ll check if it’s possible when you call us to move or add U-verse phone service.
To move your lifeline and landline services, please call 1-800-288-2020.
Geographic and service restrictions apply to AT&T services. Call or go to att.com to see if you qualify.
$300 Reward Card: Offer for current residential customers who transfer their existing U-verse® TV plan (U-family or higher) to another eligible service address. Offer may not be available to customers already on existing U-verse promotions with a term commitment. Card redemption required. Offer ends 12/31/18.
Fulfillment of Reward Cards
Redemption required. Reward Card delivered within 3-4 weeks after completion of your 30-day service requirement. Card expires at month-end 6 months after insurance. No cash access. For cardholder agreement, go to rewardcenter.att.com/myreward/agreementFSV.pdf. Reward Card issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc. Ends 12/31/18. Wireless Receiver offer: Current residential U-verse customers adding a wireless receiver when transitioning their TV plan (U-family or higher) to an eligible service address before 12/31/18, will receive the one-time $49 equipment fee and monthly receiver fee waived. After12 months, a $10 per month* fee applies. Wireless Receiver: limit 2 per household; requires power and connection to TV. Range of wireless signal is limited. Go to att.com/freedom for details.
All offers: Offers may not be combined with other promotional offers on the same services, and may be modified or discontinued at any time without notice. Offer conditions apply to all offers. ©2018 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand. Al other trademarks are the property of their respective owners.