Do you have a payment issue?


Your time is important to us. Give us some more information about the problem you are facing and we will get you to the right spot for resolution.

Tell us what type of service you have with us.

What type of issue would you like assistance with?

Active Account Billing Issue
Cancelled Account Billing Issue
Transfer Billing Request Issue
Payment Issue
AutoPay Concerns

Let's get more specific:

Fraudulent Charges
International calling charges
Installment concerns
Missing promotions / credits
Late fee
Upgrade fee
Restore service fee
Not sufficient funds
Restocking fees
Looking to cancel a service
I have equipment charges on my cancelled account
I have other questions about my last bill
How do I transfer my service to another person?
Looking to know the status of my transfer
I will not be able to make my payment on time
Recent payment has not posted or is missing
I am looking to void a payment
My payment was posted to the wrong account
Need to change my payment arrangement
My payments has posted more than once
Incorrect payment amount posted to my account
Payment was posted more than once
The amount posted does not match the amount I paid
Will AutoPay pay the balance on my last bill?
Missing AutoPay discounts on my bill
Autopay is not activating on my account
AutoPay keeps getting removed from my account

For the issue you have identified, the best and fastest path to resolution is to contact us via real-time chat or calling into our Customer CARE Centers. Please use the link below to visit the support page for the specific product or service you need assistance with.

Please, tell us more about your issue and provide your contact information so that we can respond after we've had some time to research the issue.

$
Date of Payment *
 Screen Reader users press enter to select a Payment Issue. Payment Issue * Required

Please attach a copy of the front and back of the cleared check or money order.

Characters Remaining :

Loading

Please provide your contact information. We will research your payment and respond via e-mail.

AT&T is dedicated to protecting consumer privacy. For details on our full privacy policy, see Privacy Policy.

Do Not Sell My Personal Information.