Showing 1-15 of 60 results for "alcatel 5".
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Why do I see 5ge instead of 5g?

@kreiss321 You don’t need an ATT employee to answer that. There is only one prepaid plan currently that includes 5G access, the unlimited data plan. See for yourself here: https://www.att.com/prepaid/plans/ Look at the features of each plan, only the unlimited plan lists 5G.

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Wireless Forum
5g premium plan with 5g signal showing up for a week then it's not even 4g now

Hi @BHolmes0126, we want to help you get the speeds you deserve. Our ACE @formerlyknownas gave some great advice, and we want to try troubleshooting in addition to that. To start, try resetting the network settings of your Galaxy S22 Ultra by going into the Settings > General Management > Reset > Reset Network settings > Reset settings > Reset to confirm, as this will help improve your phone's connection to the network.   We also recommend troubleshooting your phone service itself, with our wireless support page. Once you sign in, you'll recieve personalized troubleshoot steps to speed up your connection. Please share the results with us here.Dylan, AT&T Community Specialist        

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Wireless Forum
Using my xiaomi mi11 lite 5g on roaming

That phone is not capable of voice calls over AT&T’s LTE network. You will have to use a virtual calling program like Google voice, Viber, or Skype. These applications make phone calls over data rather than over the voice network.   

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Wireless Forum
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Alcatel 510A user guide_guide0
Alcatel 510A user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your Alcatel 510A and to solve common issues.

Alcatel 871A user guide_guide1
Alcatel 871A user guide
User guide_guide1

User guide

This manual gives you the basic information you need to start enjoying your Alcatel 871A and to solve common issues.

Alcatel AXEL (5004R) user guide_guide2
Alcatel AXEL (5004R) user guide
User guide_guide2

User guide

This manual gives you the basic information you need to start enjoying your Alcatel AXEL (5004R) and to solve common issues.

Alcatel IDEAL (4060A) user guide_guide3
Alcatel IDEAL (4060A) user guide
User guide_guide3

User guide

This manual gives you the basic information you need to start enjoying your Alcatel IDEAL (4060A) and to solve common issues.

:''
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Alcatel idealXtra (5059R) user guide_guide0
Alcatel idealXtra (5059R) user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your Alcatel idealXtra (5059R) and to solve common issues.

Alcatel INSIGHT (5005R) user guide_guide1
Alcatel INSIGHT (5005R) user guide
User guide_guide1

User guide

This manual gives you the basic information you need to start enjoying your Alcatel INSIGHT (5005R) and to solve common issues.

Alcatel TETRA (5041C) user guide_guide2
Alcatel TETRA (5041C) user guide
User guide_guide2

User guide

This manual gives you the basic information you need to start enjoying your Alcatel TETRA (5041C) and to solve common issues.

Alcatel SMARTFLIP (4052R) user guide_guide3
Alcatel SMARTFLIP (4052R) user guide
User guide_guide3

User guide

This manual gives you the basic information you need to start enjoying your Alcatel SMARTFLIP (4052R) and to solve common issues.

Device support_Support_0

Device support

Get step-by-step support for your Alcatel 510A device

Device support_Support_1

Device support

Get step-by-step support for your Alcatel 871A device

Alcatel C1 (4015T) user guide_guide0
Alcatel C1 (4015T) user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your Alcatel C1 (4015T) and to solve common issues.

Alcatel ONETOUCH ALLURA (5056O) user guide_guide1
Alcatel ONETOUCH ALLURA (5056O) user guide
User guide_guide1

User guide

This manual gives you the basic information you need to start enjoying your Alcatel ONETOUCH ALLURA (5056O) and to solve common issues.

Device support_Support_0

Device support

Get step-by-step support for your Alcatel TETRA (5041C) device

Device support_Support_1

Device support

Get step-by-step support for your Alcatel idealXtra (5059R) device

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Device support

Get step-by-step support for your Alcatel IDEAL (4060A) device

Showing 1-15 of 60 results for "alcatel 5".

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Popular forums_forums

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Why do I see 5ge instead of 5g?

@kreiss321 You don’t need an ATT employee to answer that. There is only one prepaid plan currently that includes 5G access, the unlimited data plan. See for yourself here: https://www.att.com/prepaid/plans/ Look at the features of each plan, only the unlimited plan lists 5G.

Views_forums_02089
Comments_forums_08
Wireless Forum
5g premium plan with 5g signal showing up for a week then it's not even 4g now

Hi @BHolmes0126, we want to help you get the speeds you deserve. Our ACE @formerlyknownas gave some great advice, and we want to try troubleshooting in addition to that. To start, try resetting the network settings of your Galaxy S22 Ultra by going into the Settings > General Management > Reset > Reset Network settings > Reset settings > Reset to confirm, as this will help improve your phone's connection to the network.   We also recommend troubleshooting your phone service itself, with our wireless support page. Once you sign in, you'll recieve personalized troubleshoot steps to speed up your connection. Please share the results with us here.Dylan, AT&T Community Specialist        

Views_forums_170
Comments_forums_12
Wireless Forum
Using my xiaomi mi11 lite 5g on roaming

That phone is not capable of voice calls over AT&T’s LTE network. You will have to use a virtual calling program like Google voice, Viber, or Skype. These applications make phone calls over data rather than over the voice network.   

Views_forums_2117
Comments_forums_23
Wireless Forum
Search results_guide

Search results

Alcatel 510A user guide_guide0
Alcatel 510A user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your Alcatel 510A and to solve common issues.

Alcatel 871A user guide_guide1
Alcatel 871A user guide
User guide_guide1

User guide

This manual gives you the basic information you need to start enjoying your Alcatel 871A and to solve common issues.

Alcatel AXEL (5004R) user guide_guide2
Alcatel AXEL (5004R) user guide
User guide_guide2

User guide

This manual gives you the basic information you need to start enjoying your Alcatel AXEL (5004R) and to solve common issues.

Alcatel IDEAL (4060A) user guide_guide3
Alcatel IDEAL (4060A) user guide
User guide_guide3

User guide

This manual gives you the basic information you need to start enjoying your Alcatel IDEAL (4060A) and to solve common issues.

:''
Search results_guide

Search results

Alcatel idealXtra (5059R) user guide_guide0
Alcatel idealXtra (5059R) user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your Alcatel idealXtra (5059R) and to solve common issues.

Alcatel INSIGHT (5005R) user guide_guide1
Alcatel INSIGHT (5005R) user guide
User guide_guide1

User guide

This manual gives you the basic information you need to start enjoying your Alcatel INSIGHT (5005R) and to solve common issues.

Alcatel TETRA (5041C) user guide_guide2
Alcatel TETRA (5041C) user guide
User guide_guide2

User guide

This manual gives you the basic information you need to start enjoying your Alcatel TETRA (5041C) and to solve common issues.

Alcatel SMARTFLIP (4052R) user guide_guide3
Alcatel SMARTFLIP (4052R) user guide
User guide_guide3

User guide

This manual gives you the basic information you need to start enjoying your Alcatel SMARTFLIP (4052R) and to solve common issues.

Device support_Support_0

Device support

Get step-by-step support for your Alcatel 510A device

Device support_Support_1

Device support

Get step-by-step support for your Alcatel 871A device

Alcatel C1 (4015T) user guide_guide0
Alcatel C1 (4015T) user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your Alcatel C1 (4015T) and to solve common issues.

Alcatel ONETOUCH ALLURA (5056O) user guide_guide1
Alcatel ONETOUCH ALLURA (5056O) user guide
User guide_guide1

User guide

This manual gives you the basic information you need to start enjoying your Alcatel ONETOUCH ALLURA (5056O) and to solve common issues.

Device support_Support_0

Device support

Get step-by-step support for your Alcatel TETRA (5041C) device

Device support_Support_1

Device support

Get step-by-step support for your Alcatel idealXtra (5059R) device

Device support_Support_2

Device support

Get step-by-step support for your Alcatel IDEAL (4060A) device