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Lifeline or EBB program

Hello @maggiemaelaughs,   We can definitely provide you with some more information on this.   The Affordable Connectivity Program (ACP) is replacing the Emergency Broadband Benefit (EBB) program, as that is a temporary federal program designed to help eligible households pay for internet and wireless services during the COVID-19 pandemic.   The Affordable Connectivity Program will extend and modify the EBB, which started on December 31, 2021.   You can learn more at the link provided.   Hope this helps!   Sean, AT&T Community Specialist

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Messages from @one.att.net

I finally figured this out as I was having the same problem. When you sync a smartwatch, Tablet etc you have to allow AT&T messaging backup and sync. Which stores messages for 90 days in cloud. This allows u to send and receive text using your connected device .  If you stop syncing then the duplicate @one.att.net MESSAGES STOP. But also disables using connected devices which seems like a poor design as its highly annoying to receive duplicate messages. Anyway . Click the 3 dots in messaging app. Click At&T messaging backup and sync. Click stop syncing. 

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How does second administrator see booster account?

@MoGram You can't, yet. I never understood why Nokia designed it that way because there is nothing to do other than check the status. You can't add/delete users or enable/disable handoff. You can only register the Cell Booster to one cellular account because the phone number of that post paid cellular account is tied to the serial number of the Cell Booster. The app, imo, is pretty much useless so far after registration other than linking to the Help Docs. And those are limited as well. See my Tech Guide, link is in my sig line. The usefulness of the app after registration/activation is something I will be discussing with AT&T Mobility group later on.

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Lifeline or EBB program

Hello @maggiemaelaughs,   We can definitely provide you with some more information on this.   The Affordable Connectivity Program (ACP) is replacing the Emergency Broadband Benefit (EBB) program, as that is a temporary federal program designed to help eligible households pay for internet and wireless services during the COVID-19 pandemic.   The Affordable Connectivity Program will extend and modify the EBB, which started on December 31, 2021.   You can learn more at the link provided.   Hope this helps!   Sean, AT&T Community Specialist

Views_forums_0562
Comments_forums_08
Wireless Forum
Messages from @one.att.net

I finally figured this out as I was having the same problem. When you sync a smartwatch, Tablet etc you have to allow AT&T messaging backup and sync. Which stores messages for 90 days in cloud. This allows u to send and receive text using your connected device .  If you stop syncing then the duplicate @one.att.net MESSAGES STOP. But also disables using connected devices which seems like a poor design as its highly annoying to receive duplicate messages. Anyway . Click the 3 dots in messaging app. Click At&T messaging backup and sync. Click stop syncing. 

Views_forums_18012
Comments_forums_118
Wireless Forum
How does second administrator see booster account?

@MoGram You can't, yet. I never understood why Nokia designed it that way because there is nothing to do other than check the status. You can't add/delete users or enable/disable handoff. You can only register the Cell Booster to one cellular account because the phone number of that post paid cellular account is tied to the serial number of the Cell Booster. The app, imo, is pretty much useless so far after registration other than linking to the Help Docs. And those are limited as well. See my Tech Guide, link is in my sig line. The usefulness of the app after registration/activation is something I will be discussing with AT&T Mobility group later on.

Views_forums_2143
Comments_forums_23
Wireless Forum
Search results_Support

Search results

Help article_Support_0

Help article

Learn about our commitment, first made in 1998, to use Universal Design principles in the design and development of communications, entertainment, and technology.

BlackBerry PRIV by BlackBerry (STV100-1) user guide_guide0
BlackBerry PRIV by BlackBerry (STV100-1) user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your BlackBerry PRIV by BlackBerry (STV100-1) and to solve common issues.

Device support_Support_0

Device support

Get step-by-step support for your BlackBerry BlackBerry KEYone (BBB100-1) device

Device support_Support_1

Device support

Get step-by-step support for your BlackBerry Inactive BlackBerry KEYone (BBB100-1) device

Device support_Support_2

Device support

Get step-by-step support for your BlackBerry PRIV by BlackBerry (STV100-1) device

Help article_Support_0

Help article

Starting January 4, 2022, your device with a BlackBerry Operating System won’t be supported.

Device support_Support_1

Device support

Get step-by-step support for your BlackBerry Torch (9800) device

Device support_Support_2

Device support

Get step-by-step support for your BlackBerry Bold 9700 device

Device support_Support_3

Device support

Get step-by-step support for your BlackBerry Bold (9000) device

Device support_Support_4

Device support

Get step-by-step support for your BlackBerry Torch 9860 device

Device support_Support_5

Device support

Get step-by-step support for your BlackBerry Bold 9900 device

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Device support

Get step-by-step support for your BlackBerry Curve 9360 device

BlackBerry KEYone (BBB100-1) user guide_guide0
BlackBerry KEYone (BBB100-1) user guide
User guide_guide0

User guide

This manual gives you the basic information you need to start enjoying your BlackBerry KEYone (BBB100-1) and to solve common issues.

BlackBerry Classic (SQC100-2) user guide_guide1
BlackBerry Classic (SQC100-2) user guide
User guide_guide1

User guide

This manual gives you the basic information you need to start enjoying your BlackBerry Classic (SQC100-2) and to solve common issues.

BlackBerry Passport (SQW100-3) user guide_guide2
BlackBerry Passport (SQW100-3) user guide
User guide_guide2

User guide

This manual gives you the basic information you need to start enjoying your BlackBerry Passport (SQW100-3) and to solve common issues.