Replace a lost or stolen phone or device

Set up a replacement device

Replace a broken AT&T Prepaid device

Check your bill, set up AutoPay, or make a payment.

No matching results for "[[currentSearchTerm]]".

Pay $[[fullprice]] today with no service contract requirements.

Pay 36 monthly device payments of $[[leaseprice]]/mo. and upgrade after device is paid off.

Get the option to upgrade early by turning in your device for a new one after paying off 50% of the device cost. Restrictions apply.

Includes $[[nextupprice]]/mo. for Next Up<sup>SM</sup> upgrade feature <br><br>

Pay $[[fullprice]] with no contract. Requires qualified service. Upgrade anytime.

$[[fullprice]] due today with a 3-year service contract. Upgrade with no trade-in after 36 months.

Pay [[leasemo]] monthly device payments of $[[leaseprice]]/mo. and upgrade after device is paid off.

Pay 36 monthly device payments of $[[leaseprice]]/mo., plus separate $[[nextupprice]]/mo. for Next Up with option to upgrade with trade-in. Estimated trade-in ready after [[monthyear]].

Get the option to upgrade early by turning in  your device for a new one after paying off 50% of the  device cost. Restrictions apply.

Get an AI-generated summary for your search?

Showing [[currentDisplayCount]] of [[totalDocCount]] [[categoryValue]] results for [[wrongSearchTerm]] "[[correctedSearchTerm]]".

Contact your credit card company to reverse those transactions and have a new card issued.

Point 1 is correct. &nbsp;You cannot unlock the phone unless it’s fully paid off. &nbsp;That has always been true.

Point 2 is a maybe.

https://tradein.att.com/offer-details


 To get all the credits, the discounted device must remain on installment agreement and you must keep eligible service for entire installment term.
 If you upgrade or pay up/off the installment agreement on the discounted device early, your credits may cease.

If you keep the line and qualifying plan for the full 36 month installment period, you should keep getting the credits.

You have Uverse VOIP service (ATT Phone) with connection coming from the gateway (phone light on at gateway panel)? 
If yes this is normally around $30 to $35 a month for phone service and receive a $10 discount off internet. Cancelling the phone saves money but your internet bill will increase. 
 
The taxes and fees will may the phone portion higher but actual charge for North America calling plan with unlimited minutes was around $35. Traditional phones service is likely $45 to $60 depending on plan. 
 
https://www.att.com/home-phone/

Learn about your phone or device replacement options.

Your AT&T Wireless phone got lost, stolen or damaged? File an insurance claim today to get it replaced or repaired. Most claims are eligible for free next day shipping.

Find out how to replace your broken phone or other AT&amp;T Prepaid device.

Get your answers to common warranty and device protection issues here. File a claim, track status, and activate a replacement device.

Get additional phone numbers on one line.

Get information about a lost or forgotten passcode.

If your AT&amp;T Promotion Card hasn&#39;t expired, contact the Rebate Processing Center to cancel it and request a new one.

Time for a new SIM card? Get one at an AT&amp;T store, online, or from a local retailer.

Learn what to do if your AT&amp;T Prepaid device has been lost or stolen. Plus, learn your replacement options.

Want to get a different AT&amp;T Home Phone number, or change your local or long distance service? Just contact us, and we’ll do the rest.

Before you suspend your service, learn how to try and find a lost or stolen phone or tablet.

Find the phone numbers you need with Directory Assistance

Learn how to send back a smartphone on Next Up after an early upgrade. Or, return a device on an AT&amp;T Installment Plan that we’ve approved for return.

View or download a list of your AT&amp;T Phone calls.

Learn about next steps if you’re moving, ordering new traditional landline - home phone service, or adding a line to your account.

Get your hands on the latest phones from your favorite brands with ease! Order online and pick up in-store at an AT&T location near you - absolutely free.

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