What is included in Mobile Share plans?
AT&T offers two different Mobile Share plans; Mobile Share with Unlimited Talk & Text and Mobile Share- Data. Mobile Share with Unlimited Talk & Text includes your choice of data packages to share with all of the devices on your account, plus unlimited domestic talk, text & picture messaging for your phones. Additionally, all Mobile Share plans include mobile hotspot and tethering capability on applicable devices.
AT&T Mobile Share- Data plans offer your choice of data package to share with all of your internet devices on your account like tablets, gaming devices, laptops, netbooks and more.
Additionally, both Mobile Share plan types include mobile hotspot and tethering capability on applicable devices.
Why would I want a Mobile Share plan?
AT&T Mobile Share plans give you value, flexibility and simplicity.
Is a contract required with Mobile Share?
Mobile Share plans work just like our existing plans. If you purchase a smartphone at a subsidized cost, a two-year contract is required. If you decide to change your data plan at any point - or if you're an existing customer and you want to switch to Mobile Share - it doesn't extend your contract.
What devices are eligible for Mobile Share?
Our Mobile Share with Unlimited Talk & Text plans require all devices to be on the same account. With Mobile Share - Data plans, smartphones are not eligible.
Mobile Share with Unlimited Talk & Text, you can share unlimited domestic talk and text for phones and your choice of data with up to ten devices per group: smartphones, basic/quick messaging phones, tablets, gaming devices, USB modems, netbooks, laptops or mobile hotspots. You can have more than one Mobile Share group per account.
Mobile Share - Data share your choice of data with up to ten internet-only devices per group: tablets, gaming devices, USB modems, netbooks, laptops or mobile hotspots. You can have more than one Mobile Share group per account. Our Mobile Share - Data plans require all devices must be on the same account.
Can I keep my current data plan?
You do not have to change your current data plan to a Mobile Share plan. Only Mobile Share with Unlimited Talk & Text plans allow sharing of unlimited talk, text AND data, so if you want to share data across devices you will need to change to a Mobile Share with Unlimited Talk & Text plan.
What happens if I go over my data allowance?
Additional data is billed at $20 per 300MB of data on 300MB plans and $15 per 1GB of data on larger plans, however with AT&T's free courtesy alerts, you'll always know when you approach your data plan limits.
Can I share my unlimited data plan?
No. Only Mobile Share plans will allow you to share data across devices. If you have an unlimited data plan and choose to move to a Mobile Share plan, you will not be able to migrate back to your old plan.
Does Unlimited Talk and Text apply to all devices?
Unlimited Talk and Text is only available with Mobile Share with Unlimited Talk & Text and applies to all integrated devices (smartphone, QMP, and basic phones). It does not apply to data-only devices. Smartphones are not eligible for Mobile Share- Data plans.
I purchased a tablet on a 2 year agreement. Can I add my tablet to a Mobile Share plan?
Tablets are eligible to enroll in a Mobile Share plan. If you purchased a tablet for a discounted, two year commitment price and move your tablet to a Mobile Share plan, your existing contract will continue. If you move a discounted tablet from a Mobile Share Plan during the term of your two-year agreement, you must subscribe to either the $35/3GB or $50/5GB plan for the duration of your term or pay the applicable Early Termination Fee.
How do I know which Mobile Share plan is right for me?
Choose the plan that's right for you. Use the Mobile Share Planner to estimate data usage across all your devices.
Need help determining how much data you may use on a daily or monthly basis? See our Data Usage Calculator.
What is the difference between tethering and Mobile Hotspot?
There are smartphones that will allow tethering, but NOT allow Mobile Hotspot. Nearly all smartphones can tether (a 1-to-1 device connection via a connected cable) but not all are Mobile Hotspot capable (a 1-to-many device connection via a wireless Wi-Fi access point).
Can I send and receive text messages using AT&T Account Manager?
Customers using AT&T Account Manager (ACM), on a netbook or modem, will continue to be able to receive and send text messages from the ACM interface (ACM on Tablets supports receiving text messages but doesn't support sending text messages). This messaging is separate from the Mobile Share Unlimited Text. Customers are charged for sending and receiving messages (received messages from AT&T are free and don't incur text messaging charges).
Can I temporarily halt Mobile Share usage on any individual line in the group?
Yes. You can choose to disable or activate Data Usage on any member of your Mobile Share plan. Disabling usage will block your wireless data access, except through Wi-Fi networks, for the rest of your billing period. Your Mobile Share usage will be reactivated at the beginning of your next billing period.
To disable or activate data usage, go to My Wireless Usage page. Under the web section, select the "Turn off (on) this member's data usage" link.
What should I do to convert my existing lines of service to an AT&T Mobile Share with Unlimited Talk and Text plan?
Visit the Change Rate Plan page, go to the section titled "Mobile Share with Unlimited Voice and Text," and select "I'm ready to choose my plan."
Mobile Share - Data plans are not available online. To signup for a Mobile Share- Data plan, customers can go to an AT&T Store or call 1-800-331-0500.
What type of services and plans will be removed from my account if I migrate to Mobile Share?
When you change to a Mobile Share with Unlimited Talk & Text plan, AT&T removes your existing rate plans, messaging, and data services. Other services that are not necessary for unlimited voice plans will also be removed, such as early nights and weekends and any bundled data service (like Data Unlimited & AT&T Navigator for Non-Smartphones). After your account is changed over to Mobile Share with Unlimited Talk & Text, you'll receive an email detailing the changes to your account.