E911-Related Charges* on AT&T PREPAID Accounts
E911 fees are charges imposed on the customer pursuant to state or local law to finance Enhanced 911 services in a particular jurisdiction. AT&T is required to impose these fees on its customers and to remit the collected fees to the relevant governmental bodies. The proceeds from these fees are generally used to recover state or local government costs related to building and operating enhanced 911 services.
*AT&T may also be required by state or local law to impose other charges against its customers to finance other regulatory mandates. To the extent AT&T is required to impose these charges against its customers and remit the collections to the state or local governments, it shall do so in accordance with the law.
Monthly Charges
Some E911 fees are based on prepaid usage. The following E911 fees are included in the rate plan charge for the AT&T PREPAID phone plan each month and remitted to the taxing authority pursuant to applicable state or local law:
| State |
Description |
Flat Fee Per Month |
| Massachusetts |
911 Service Fee |
$1.00 |
| Nevada |
Local 911 Service Fee |
Up to $1.00 |
| Puerto Rico |
Emergency Svc Charg |
$0.50 |
Point of Sale/Time of Replenishment Charges
Legislation has recently passed in several states and is being considered in other locations to assess the E911 fee on prepaid at retail point of sale. This means that the fee is charged each time the customer purchases a prepaid card/pin or replenishes their prepaid account. Additionally, the National Conference of State Legislators (NCSL) has adopted a resolution that recommends states adopt this point of sale methodology.
The following E911 and other fees are assessed at point of sale/time of replenishment:
| State |
Description |
Fee Amount |
Effective Date |
| Alabama |
AL State 911 Service Fee |
$1.86 |
8/1/2014 |
| Arizona |
AZ State 911 Service Fee |
0.8% |
1/1/2014 |
Arkansas |
AR State 911 Service Fee |
10% |
1/1/2014 |
| California |
Prepaid Surcharges Fees and Taxes |
Varies |
1/1/2016 |
| California Emergency Telephone Users (911) Surcharge |
$0.30 |
1/1/2020 |
| Colorado |
CO State 911 Service Fee |
1.4% |
1/1/2011 |
| CO Telecom Relay Service |
0.1% |
9/1/2016 |
| Connecticut |
CT Prepaid Wireless 911 Fee |
$0.58 |
7/1/2019 |
| CT Telecom Relay Service |
0.074% |
1/1/2020 |
| Delaware |
DE Prepaid Wireless 911 Surcharge |
$0.60 |
1/1/2015 |
| District of Columbia |
DC 911 Service Fee |
2% |
10/1/2010 |
| Florida |
FL Prepaid Wireless 911 Fee |
$0.40 |
1/1/2015 |
| Georgia |
GA State 911 Service Fee |
$1.50 |
1/1/2012 |
| Idaho |
ID State 911 Service Fee |
2.5% |
1/1/2014 |
| Illinois |
IL State 911 Service Fee |
3% |
10/1/2015 |
| IL Telecom Relay Service |
0.07% |
7/1/2019 |
| Chicago 911 Service Fee |
9% |
10/1/2014 |
| Indiana |
IN State 911 Service Fee |
$1.00 |
7/1/2012 |
| IN Telecom Relay Service |
$0.03 |
12/1/2019 |
| Iowa |
IA State 911 Service Fee |
$0.51 |
11/1/2013 |
| IA Telecom Relay Service |
$0.03 |
12/1/2019 |
| Kansas |
KS State 911 Service Fee |
2.06% |
7/1/2019 |
| Kentucky |
KY Prepaid Wireless 911 Fee |
$0.93 |
1/1/2017 |
| KY Telecom Relay Service |
$0.03 |
12/1/2019 |
| KY Lifeline Support Fund |
$0.09 |
12/1/2019 |
| Louisiana |
LA State 911 Service Charge |
4% |
1/1/2010 |
| Maine |
ME Prepaid Wireless Fee |
$1.00 |
1/1/2017 |
| Maryland |
MD State 911 Service Fee
MD Universal Service Fee |
$0.60
$0.05 |
7/1/2013
10/1/2019 |
| Michigan |
MI State 911 Service Fee |
5.0% |
1/1/2013 |
| Minnesota |
MN State 911 & TAM Fee |
$1.02 |
1/1/2016 |
| Mississippi |
MS State 911 Service Fee |
$1.00 |
7/1/2010 |
| Missouri |
MO State 911 Service Fee |
3.0% |
1/1/2019 |
| Montana |
MT State 911 Service Fee
MT Telecom Relay Service |
$1.00
$0.10 |
6/1/2018
10/1/2019 |
| Nebraska |
NE Prepaid Wireless Surcharge |
5.4% |
1/1/2014 |
| New Hampshire |
NH State 911 Service Fee |
$0.75 |
1/1/2016 |
| New Mexico |
NM State 911 Service Fee |
1.38% |
7/1/2017 |
| NM Telecom Relay Service |
0.2158% |
7/1/2017 |
| NM Universal Service Fund |
$0.88 |
10/1/2018 |
| New York |
NY State Public Safety Communications Surcharge |
$0.90 |
12/1/2017 |
| NY County Public Safety Communications Surcharge |
$0.30-$1.40 |
12/1/2017 |
| North Carolina |
NC State 911 Service Fee |
$0.65 |
7/1/2013 |
| NC Telecom Relay Service |
$0.10 |
12/1/2019 |
| North Dakota |
ND State 911 Service Fee |
2.5% |
1/1/2014 |
| Ohio |
OH State 911 Service Fee |
0.5% |
1/1/2014 |
| Oklahoma |
OK State 911 Service Fee |
$0.75 |
1/1/2017 |
| Oregon |
OR State 911 Service Fee |
$1.00 |
10/1/2015 |
| OR Residential Service Protection Fund |
$0.10 |
1/1/2020 |
| Pennsylvania |
PA State 911 Service Fee |
$1.65 |
8/1/2015 |
| Rhode Island |
RI Prepaid Wireless Charge |
2.5% |
8/1/2010 |
| South Carolina |
SC State 911 Service Fee |
$0.62 |
6/1/2014 |
| SC Dual Party Relay |
$0.03 |
1/1/2017 |
| SC Universal Service Fund |
$0.50 |
1/1/2017 |
| South Dakota |
SD State 911 Service Fee |
2% |
7/1/2012 |
| Tennessee |
TN Prepaid Wireless 911 Fee |
$1.16 |
1/1/2015 |
| Texas |
TX State 911 Service Fee |
2% |
6/1/2010 |
| Utah |
UT State 911 Service Fee |
3.7% |
7/1/2019 |
| Universal Service Fund |
$0.60 |
7/1/2019 |
| Vermont |
VT Universal Service Fee |
2.4% |
1/1/2020 |
| Virgin Islands |
VI 911 Service Fee |
$1.00 |
10/1/2011 |
| Virginia |
VA State 911 Service Fee |
$0.50 |
1/1/2011 |
| Washington |
WA State 911 Service Fee |
$0.25 |
1/1/2014 |
| County 911 Service Fee |
$0.70 |
1/1/2014 |
| Wisconsin |
WI Police & Fire Protection Fee |
$0.38 |
9/1/2009 |
| Wyoming |
WY Prepaid Wireless 911 Fee |
1.5% |
7/1/2016 |