Frequently asked questions
New and current customers on our monthly phone plans of $30 or higher are eligible.
To enroll in AutoPay, visit att.com/myprepaid, dial 611 from your AT&T PREPAID device, or call 800.901.9878. Once you have enrolled, there is nothing else to do—participation in the program is automatic. You will receive a text message confirmation each month after your successful payment.
You must be on a monthly phone plan of at least $30, enroll in AutoPay, have an AutoPay frequency set to 1 day before your monthly plan’s expiration date, and enroll using a credit/debit card or e-Check.