AT&T Multi-Device
Protection Pack

• Protection and expert support for up to three eligible devices, including phones, tablets, and laptops1
• ProTech support, including the Protect
Plus app for compatible enrolled devices


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AT&T Mobile Protection Pack

• Protection and expert support for your smartphone or tablet1
• ProTech support with downloadable Protect Plus app for compatible enrolled device


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AT&T Mobile Insurance

Protection for your phone or tablet
• Loss and theft
• Damage
• Out-of-warranty malfunctions1
 




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ProTech support

Get help with:

• Initial setup
• Customizing your phone
• Connecting to other devices
• Maximizing battery life and more

*Available only with Mobile Protection Pack
and Multi-Device Protection Pack
 

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Protect Plus

Use the Protect Plus app to:

• Click-to-call support
• Back up your content with 50GB of storage
• Locate your phone
 

*Available only with Mobile Protection Pack
and Multi-Device Protection Pack

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File a Claim

• Call 888.562.8662 or click link below
• Replacement shipment as soon as
next day once claim approved2


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1AT&T Mobile Insurance and AT&T Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa Lic.# 1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161; in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

AT&T Mobile Insurance: Must enroll within 30 days of new activation or upgrade. Monthly charges are billed directly to your wireless account. Cancel anytime. Devices: Requires an eligible device with an AT&T wireless plan (excludes GoPhone®) in good working condition at enrollment. Deductibles: Standard deductibles apply. Declining deductibles may apply based on eligibility. Coverage: Provides coverage for loss, theft, accidental physical or liquid damage, and mechanical or electrical malfunction after expiration of the manufacturer warranty period. Certain limitations apply. Claim limits: 2 claims within a period of 12 consecutive months. Maximum value of $1,500 per occurrence. Claims may be fulfilled with new or AT&T Certified Like-New equipment of the same or other models of like kind and quality. Colors, features, and accessory compatibility are not guaranteed. Additional restrictions apply. For coverage details, visit att.com/miterms.

AT&T Mobile Protection Pack: Includes AT&T Mobile Insurance, ProTech support, and the Protect Plus app. Must enroll within 30 days of new activation or device upgrade unless currently enrolled in Mobile Insurance or Multi-Device Protection Pack. Monthly charges of $10.99 per enrolled number billed directly to your wireless account. Cancel any time. Devices: Requires eligible device with active AT&T wireless plan (excluding GoPhone®) in good working condition at enrollment. Deductibles: Standard deductibles apply and are billed to your account. Declining deductibles may apply based on eligibility. Coverage: Coverage for loss, theft, accidental physical or liquid damage, and mechanical or electrical malfunction after expiration of manufacturer warranty period. Claim limits: Two claims within any consecutive 12-month period. Maximum value of $1,500 per occurrence. Claims may be fulfilled with new or AT&T Certified Like-New equipment of the same or other models of like kind and quality. Colors, features, and accessory compatibility are not guaranteed. ProTech support: Available for covered devices only; support provided by AT&T Mobility LLC. Protect Plus app: Requires compatible phone or tablet with AT&T wireless service. Technical limitations may prevent certain features from working on all devices. App functionality requires device to be powered on and connected to the Internet. Data charges apply for app download. Accuracy, availability, and timeliness are not guaranteed. Protect Plus app provided by Asurion Mobile Applications, LLC.

Additional restrictions apply. All applicable taxes and surcharges extra. For coverage details, as well as a list of eligible devices and deductibles, visit att.com/mppterms.

AT&T Multi-Device Protection Pack (MDPP): Includes Multi-Device Insurance, Multi-Device ProTech support, and the Protect Plus app. Must enroll primary device within 30 days of new activation or device upgrade unless currently enrolled in Mobile Insurance or Mobile Protection Pack. Monthly charges ($29.99) billed directly to your wireless account. Cancel any time. Multi-Device Insurance: Covers up to three eligible devices in good working condition at enrollment. Devices: Primary device must have active AT&T wireless plan (excluding GoPhone®). Wi-Fi-only laptops and tablets (not connected to AT&T wireless service) must have Windows® Vista, OS X, Android™, or iOS® or newer operating systems, and coverage benefits for these devices commence 30 days following enrollment. Deductibles: Standard deductibles apply and are billed to your account. Declining deductibles may apply based on eligibility. Coverage: Coverage for loss, theft, accidental physical or liquid damage, and mechanical or electrical malfunction after expiration of manufacturer warranty period. Claim limits: Six shared claims within any consecutive 12-month period. Maximum value of $1,500 per occurrence. Connected device claims may be fulfilled with new or AT&T Certified Like-New equipment of the same or other models of like kind and quality. Colors, features, and accessory compatibility are not guaranteed. Wi-Fi tablets and laptops may be provided with repair or replacement with new or refurbished equipment of the same or other models of like kind and quality at the discretion of the insurer. Multi-Device ProTech support: Available for covered devices only; support provided by AT&T Mobility LLC. Protect Plus app: Requires compatible phone or tablet with AT&T wireless service. Technical limitations may prevent certain features from working on all devices. App functionality requires device to be powered on and connected to the Internet. Data charges apply for app download. Accuracy, availability, and timeliness are not guaranteed. Protect Plus App provided by Asurion Mobile Applications, LLC.

Additional restrictions apply. All applicable taxes and surcharges extra. For coverage details, as well as a list of list of eligible devices and deductibles, see att.com/mdppterms.

2Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next-day delivery. Non-connected devices are repaired, and the replacement shipped, within approximately 3–5 business days from the date Asurion receives the device.