|Express shipping*||Standard shipping||Buy online, pick up in store||Return shipping**|
|FREE for select cell phones, tablets, and other connected devices
Accessories ordered with a connected device will be shipped with the connected device when possible
|FREE for all accessory-only orders||Your choice of nearby AT&T-owned retail stores when you buy online||FREE for all accessories, cell phones, tablets, and other connected devices|
|Usually arrives in one business day if ordered Monday through Thursday before 4 p.m. CT||Delivery usually within three to five business days||Same day in-store pickup||14-day return policy applies
Shipping for all orders is subject to order processing, inventory availability, credit approval, and validation of shipping address and other information. If there is any issue with your order, we will do our best to contact you as soon as possible by email.
You can check the status of your order by visiting the Wireless Order Status page or calling 877.782.8870 to receive an automated update.
For complete return details, view the AT&T Wireless Return Policy.
FREE express shipping*
Express delivery is typically next business day for orders placed Monday through Thursday prior to 4 p.m. CT. Orders placed after 4 p.m. CT on Thursday through Sunday are generally delivered on Monday. No deliveries on Saturday, Sunday, or holidays.
If you order an item that does not offer FREE express shipping, you may choose to upgrade to express shipping for an additional $14.95.
Free standard shipping for accessories
Take advantage of our FREE standard shipping for all accessory-only orders. The delivery time for these orders is generally 3 to 5 business days. And if you need to return an item, we’ll pay for that shipping too.
Shop online. Pick up
in store today
In-store pickup is available, in select markets, at no additional charge. Just select a nearby AT&T-owned retail store that has available inventory of eligible products when you submit your order. Stop by the store, enjoy in-store pickup and then let a representative help you activate your phone.