Take advantage of this great offer to get your credits (up to $650)


Step 1: Port your number
to AT&T 

Purchase any new smartphone on AT&T Next and activate a new line of qualified postpaid service. During activation, port your number from T-Mobile, Sprint, Verizon, or another eligible carrier. Learn more

Step 2: Trade in your current smartphone

Once you get your new smartphone from us, it’s time to trade in your current smartphone. View eligible devices and get instructions on how to complete the AT&T Trade-in Program process here.

Step 3: Send us your final bill

After you have completed steps #1 and #2, wait for your previous carrier to send you their final bill. Once you get it, you can complete the online registration here and then upload or mail it in within 60 days of porting your number.



What happens next

You’ll be mailed your AT&T Promotion Visa® Prepaid card within 4-6 weeks after you’ve completed all eligibility requirements, including keeping your account in good standing for 30 days. This means that you should receive your Visa Prepaid card 10-12 weeks after you first switched to AT&T.

Note: The value of your AT&T Promotion Visa Prepaid Card (up to $650) is based on the amounts of the Early Termination Fee or device payment plan balance reflected in your termination / cancellation fees from your previous carrier minus the Trade-in Program value of your current smartphone.


SWITCH TO AT&T: Each line reqs an eligible port-in, trade-in, purchase, svc & final bill submission. Credits received may not equal all costs of switching. Elig. port-in: From eligible carrier (excludes Cricket & select others) on their term agmt or device plan (excludes 3rd party agmts). Must buy elig. smartphone in same transaction. Elig. Purchase/Svc: Smartphone on AT&T Next or AT&T Next Every Year installment agmt w/elig. svc (excludes prepaid, Lifeline, Residential Wireless and select discounted plans). Acct & svc must remain active & in good standing for 30 days. Tax due at sale. Down payment may be req’d. If svc is cancelled, installment agmt balance (up to $950) is due. Limit: Purch. limits apply. Trade-in: Select locations. Must be smartphone on line ported, be in good working condition w/min. $5 trade-in value & meet AT&T Trade-In program reqmts. Trade-in Credit: Instant credit or AT&T VISA Promotion Card issued by MetaBank™ or CenterState Bank of Florida NA, via license from Visa U.S.A. Inc. (may take 3 weeks to receive). Not redeemable for cash & non-transferable. Credit/Card valid for 5 months & for use only to purch. AT&T products & svc in AT&T owned retail stores, at att.com, or to pay wireless bill. Add’l cardholder terms & conditions apply & are provided w/Promotion Card. At dealers get credit (w/add’l terms) for use at dealer. Final Bill: Must go to att.com/helpyouswitch & upload or mail final bill w/in 60 days showing Early Termination Fee (ETF) or device plan balance (incl. lease purch. costs) on number ported. Final Credit: Total amount equals device balance/ETF (excludes taxes, fees, svc & other charges) up to $650 minus trade-in. Get up to $645 for device plan balance or up to $345 for ETF. W/in 4 wks after meet all elig. reqmts, will be mailed AT&T VISA Promotion Card issued by MetaBank™ or CenterState Bank of Florida NA, via license from Visa U.S.A. Inc. Not redeemable for cash & non-transferable. For use at US locations where Visa cards are accepted through date printed on card (min. 150 days). Add’l cardholder terms & conditions apply & are provided w/Promotion Card. See att.com/switch for details.

GEN. WIRELESS SVC: Subj. to Wireless Customer Agmt (att.com/wca). Svcs not for resale. Deposit may be reqd. Credit approval, activ., other fees, monthly, overage, other charges, usage, other restrs apply. Pricing & terms subject to change & may be modified or terminated at any time without notice. Coverage & svc not avail. everywhere. You get an off-net (roaming) usage allowance for each svc. If you exceed the allowance, your svc(s) may be restricted or terminated. Other restrs apply & may result in svc termination.