IT Services Guide to Solving Five Top Tech Problems from AT&T

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Solving Your Top Tech Problems

Posted: 08/23/2013

Technology can help advance your business, but it can also stall your progress if you are not equipped to deal with challenges as they arise. Many small business owners don't have the time or staff to resolve technical glitches, keep up with maintenance, or configure networks and devices. Fortunately, you can take advantage of services that will do much of the work for you, so you can focus on running your business.

Here are five streamlined solutions that can help keep your company's technology humming.

Remote setup and installation. Whether you need to move data from one computer to another, synchronize data backup to a local storage device, or connect and configure a computer to work with peripherals, a remote setup and installation service can help you get the job done, quickly and efficiently. Simply schedule the service for a time that is convenient, and it will be delivered over the Internet—so there is no need to wait for a technician to come to your business.

A full-service wireless network. Even if you are working on a tight schedule, establishing a security enhanced, fully functional wireless network to gain Internet access doesn't have to be a chore. The key is to find a service that can do it all for you, from setting up the network and establishing security settings, to helping with configuration and file sharing for printers, PCs, smartphones, and other wireless devices.

Automatic optimization. Computers, like other machines, need regular maintenance to keep from getting sluggish. Routine upkeep will not only prevent unused files from building up in your computer, but will also ensure that you are running the latest version of the programs you use regularly. A PC optimization service can help speed up your system—and your workflow—by automatically deleting unwanted files and programs, installing routine updates, and protecting against security threats.

Web-based diagnostics. If your computer is not performing as well as it should and you don't have the expertise in-house to uncover the problem, a comprehensive remote examination by a certified technician can identify the trouble areas and recommend solutions. The technician can scan your system files, review any disk problems and detect spyware or virus issues. Since no work is required on your part, you are free to attend to other business tasks while your computer is examined.

Spyware and virus removal. A security breach or system failure triggered by spyware can be detrimental to your small business. Without your knowing, financial or confidential information could be exposed and critical data lost. Fortunately, these events can be prevented. A spyware and virus removal service can help locate, remove, and guard against spyware, adware, and viruses that can cause irreversible damage to your business and negatively impact customer satisfaction.

AT&T Tech Support 360SM can help solve your everyday technology problems and save you valuable time.