When it comes to quantifying tech trouble, everything is relative.
What looks like a minor nuisance to bigger companies can loom as a major problem for small businesses—which have neither the headcount nor the cash flow for dedicated tech support. Throw in the challenges associated with the distributed nature of many smaller companies, and those little glitches can have a way of turning into huge issues, especially given the increasingly complex array of operating systems, applications and devices that even modestly sized organizations rely on to conduct—and nurture—their business.
Unfortunately, the basic constraints that small companies face sometimes force them to skimp on tech support—if not skip it altogether. And that's a recipe for disaster given the type of trouble that can strike at anytime.
What are some of the most common tech problems plaguing small businesses?
Given these and other challenges, it's clear that small businesses need a tech support solution that meets their specific requirements. Such a solution should deliver convenience, so that small companies can stay focused on the larger job of building the business. It should be affordable, so that small companies don't have to worry about the damage to their budgets. And it should be customer-centric, so that small companies will gain the peace of mind that comes with knowing that any tech problem, no matter how small, can be addressed quickly and effectively.
AT&T Tech Support 360℠ is an optimal support solution for small businesses. Remote, round-the-clock support makes it easy and convenient: just log in to schedule a service time, and a U.S.-based certified technician will call you directly. You get the help when you want it, with no expensive on-site visits or time-consuming trips to in-store retail support services. Tech Support 360 is also affordable, with annual subscription plans priced on a per-month, per-computer basis and tailored to your environment.
Tech Support 360 addresses the most common technology issues affecting today's small businesses, including:
What make such a degree of support possible? Tech Support 360 taps into extensive experience to keep tabs on developments in technology and keep your devices and applications up to date. Better yet, Tech Support 360 takes a fully customer-centric approach to addressing the particular problems each small company encounters. Your business may be small, but AT&T knows that your support needs may not be.
Convenient, current, and cost-effective: Learn more about AT&T Tech Support 360 today.