AT&T

Eligible mobile phones and tablets on an active AT&amp;T postpaid wireless plan are covered by AT&amp;T Protect Advantage plans. Please use the&nbsp;<a aria-label="lookup tool" href="http://www.phoneclaim.com/documents/ATT/ATTPortal/MI_MPPTiered_Ded_Eligibility_Schedule_Latest.pdf" rel="noopener" tabindex="0" target="_blank">lookup tool</a>&nbsp;to view your current device&rsquo;s deductible. In general, eligible devices will have the following coverage:

Phones:&nbsp;Includes wireless device, and, if part of the covered loss, standard battery, standard battery charger, and SIM card.

Laptops&nbsp;(applies to AT&amp;T Protect Advantage for 4 only): Includes wireless laptop, standard battery, and standard battery charger.

Tablets:&nbsp;Includes wireless device, and, if part of the covered loss, standard battery charger, and USB cable.

AT&amp;T Protect Advantage for 4:&nbsp;Covers mobile devices that are connected to the AT&amp;T wireless network and non-connected devices such as Wi-Fi&reg; tablets or laptops. Once you select a primary device (a device connected to the AT&amp;T wireless network with a postpaid monthly voice or data plan), you will be able to add 3 additional devices which may be either connected or non-connected. These additional 3 devices can be added at any time after your AT&amp;T Protect Advantage for 4 enrollment.

At this time, we offer screen repair on a select list of smartphone models. As you go through the claim process, you will be offered the cracked screen repair option2&nbsp;if your device is eligible.

AT&amp;T&nbsp;Protect Advantage for 1 and for 4 plans provide protection against lost or stolen devices, accidental physical or liquid damage, and out-of-warranty malfunctions. 
 
We also offer screen repair on limited devices in select areas.&nbsp;<a aria-label="Learn more and find out if your device is eligible for screen repair" href="https://www.phoneclaim.com/att/" rel="noopener" tabindex="0" target="_blank">Learn more and find out if your device is eligible for screen repair</a>.

Yes.&nbsp;AT&amp;T Protect Advantage plans offer a low $29 screen repair deductible. 
 
View the current&nbsp;<a aria-label="deductible amount" href="https://www.phoneclaim.com/att/" rel="noopener" tabindex="0" target="_blank">deductible amount</a>&nbsp;for your device.

ProTech support is available to AT&amp;T Protect Advantage plan subscribers and offers access to expert technical support for your covered devices.

Customers can call ProTech support at&nbsp;<a aria-label="888.4PROTECH" href="tel:88847768324" rel="noopener" tabindex="0">888.4PROTECH</a>&nbsp;(Monday - Friday, 8am - 12am ET; and Saturday - Sunday, 10am - 10pm ET.

The AT&amp;T ProTech app gives you access to a team of support experts who can help answer your questions, teach you new tricks, and solve tech issues right from the app via chat or a phone call.

The AT&amp;T Photo Storage app gives you a quick and easy way to automatically back up, share, and preserve the photos and videos on your device. It&#39;s also a great way to free up more storage on your device. AT&amp;T Photo Storage4&nbsp;gives you unlimited storage space for your photo and video collection.

Download the app from the&nbsp;<a aria-label="App Store" href="https://itunes.apple.com/us/app/at-t-photo-storage/id1253183534?ls=1&amp;mt=8" rel="noopener" tabindex="0" target="_blank">App Store</a>&nbsp;or&nbsp;<a aria-label="Google Play Store." href="https://play.google.com/store/apps/details?id=com.asurion.android.mediabackup.vault.att" rel="noopener" tabindex="0" target="_blank">Google Play Store.</a>

When things go wrong, we’ll make them right

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