AT&T Store Ketchikan Ketchikan

Day of the WeekHours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
2417 Tongass Ave
Suite 109
Ketchikan, AK 99901
US
Located inside Plaza Mall, next to McDonald's.
(907) 247-2880(907) 247-2880
The future of TV is here! Come in today to learn more about AT&T TV.

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.


• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.


• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.


• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.


• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.


America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories. .
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S10e

    Learn how to get the Galaxy S10e for $5/mo + $150 reward card. Online only. Req's new line, eligible installment & unlimited plan.
  • iPhone XR

    Learn how to get the iPhone XR 64GB for $5/mo + $150 reward card. Req's new line, eligible installment & unlimited plan.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Ketchikan Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
While you're in the store, make sure to check out our DIRECTV and AT&T TV packages. They deliver the shows and movies people love talking about. Stop by our Ketchikan location at 2417 Tongass Ave Ste 109, Next to McDonald's!
manager photo
Meet our manager
Zoilo Seludo "Zee" for short has worked in the Ketchikan AT&T location since starting as a Sales Representative in the fall of 2012. He was promoted to Assistant Store Manager in 2015 and move into the Retail Store Manager role in 2017. He takes pride in his store success in providing exceptional customer service and product expertise.
manager photo
Meet our manager
Zoilo Seludo "Zee" for short has worked in the Ketchikan AT&T location since starting as a Sales Representative in the fall of 2012. He was promoted to Assistant Store Manager in 2015 and move into the Retail Store Manager role in 2017. He takes pride in his store success in providing exceptional customer service and product expertise.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Absolutely useless store... they never answer the phone like EVER... only store close to where I live. And its useless.. They never have any phones that I want in stock...
    Response from AT&T
    Hello Erik E Our number one goal is to provide you with an exceptional customer experience. We've recently had some technical issues with our phone line service which is now fix! We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Nobody wants to have to drive to the store to try to deal with a cell phone issue. Can you please answer the phone!!!!!!!!
    Response from AT&T
    Hi Travis o. This is not the experience we wanted you to have. Thank you for bringing this to our attention. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    I agree no one ever answers the phone!! I am from out of town and once when I was in Ketchikan I stopped in there and all 3 employees were sitting at a table visiting and the phones just kept ringing they don’t answer them!!!!
  • 1 out of 5full starempty starempty starempty starempty star
    NOBODY EVER ANSWERS THE FREAKING PHONE!!!!!!! TERRIBLE!!!!!
    Response from AT&T
    We are sorry we missed your call. All of our associates are
    doing their best to give each customer a pleasant
    experience. We hope to connect with you soon.
  • 5 out of 5full starfull starfull starfull starfull star

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