AT&T Store Little Rock Pleasant Ridge

Day of the WeekHours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
11525 Cantrell Rd
Suite 601
Little Rock, AR 72212
US
Located next to Belk
(501) 225-4311(501) 225-4311
3.9 out of 5.0full starfull starfull starfull starempty star
(26 Reviews)
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About the Little Rock Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Our store has a variety of products to fit your wireless and all of your Entertainment needs.
Where to Park
Directly in front of our location or on the right side of the building.
manager photo
Meet our manager
Hello, my name is Malcolm Donohoo. I am the retail sales manager for the Pleasant Ridge Town Center retail location. Throughout my 18 year career with At&t, I have worked in several different roles; however, I've spent 12 years in retail management. I would love the opportunity to assist you and your family with all of your entertainment and wireless needs. Feel free to stop by our location and let us find the best product solutions that meet your needs!
manager photo
Meet our manager
Hello, my name is Malcolm Donohoo. I am the retail sales manager for the Pleasant Ridge Town Center retail location. Throughout my 18 year career with At&t, I have worked in several different roles; however, I've spent 12 years in retail management. I would love the opportunity to assist you and your family with all of your entertainment and wireless needs. Feel free to stop by our location and let us find the best product solutions that meet your needs!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Awesome customer service. We went into the store with questions about how to connect our laptop to wifi using our iPhone. The sales representative gave us a step by step tutorial of how to make it work. He was great!
    Response from AT&T
    Hi Katie Hunter. We're so glad to hear that you received AWESOME service during your most recent visit to the store. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    I had great customer service at this store. The manager was very nice and I was helped by two nice men, Eric and Malcolm. Malcolm helped me the last two times I was in and went the extra mile to correct all the issues with my phone and WiFi.
    Response from AT&T
    Hello Patsy A,
    Our number one goal is to provide you with an exceptional customer experience. We are ecstatic to hear that you had a great experience in the store. We appreciate your business and look forward to assisting you again in the future!
  • 5 out of 5full starfull starfull starfull starfull star
    I was greeted promptly by a very enthusiastic and helpful representative named Rachel. I had been to multiple AT&T stores looking to switch my service and was disappointed by the service I had recieved. Rachel was so knowledgable and helpful I felt compelled to write a review, which I never do by the way. I assumed Rachel was the manager by her level of professionalism and vast amount expertise. I will only deal with Rachel for all my future needs.
    Response from AT&T
    Hello Brad Wilkerson,
    Serving our customers with the best service possible is something we strive for every day. We are so glad to hear that Rachel provided you with exceptional service! Feel free to visit us anything and don't forget to ask for Rachel. We appreciate your business.
  • 1 out of 5full starempty starempty starempty starempty star
    Rude manager. We have been in the store twice in the last two weeks. The manager was rude/arrogant during our first visit before we were helped by Bernard to purchase a new I Phone, case, protective screen, and charger (over $900).
    The protective screen cracked so we tried to return it to the store today to get a replacement. The manager was again rude and told us that was NOT something they were going to help us with as we needed to contact the company and deal directly with them. He said, "It's just like car insurance - if you have a problem you deal with them." There are better ways the manager could have conveyed this to us that would have been less offensive. He does not need to be working for your business (at least not in the South) as he does not know how to appropriately interact with clients. We have dealt with this location numerous times in the past when purchasing phones for our family. Prior to today, this store was helpful and has replaced screens on our products that had been purchased within the previous 30 days. We will not return to this store until the manager has been replaced.
    As an aside, the store traditionally has been packed with customers but the last 2 times we have been there, the store has been almost empty. Upper manager may need to see if sales have declined since this manager has been working there.
    Response from AT&T
    Hello Caroline C,

    This is not the experience we wanted you to have. We strived to provide our customers a top notch experience each and every visit and looks like we missed the mark. Allow us another opportunity to make it right. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    Rude Manager
    Response from AT&T
    Hi Caroline. This is not the experience we wanted you to have. We certainly want you to feel welcome in our store. Your experience in our store matters to us, and we'll work to make sure the next experience is better.

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